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Travel Operations
2 months ago
Our client is a leading provider of Gullet Cruises, Small Ship Cruises and Cruise and Stay Holidays. They also excel in creating Tailor-Made Holidays to destinations around the Med and their mission is to offer their clients the most exclusive travel experiences.
They’re now looking for an Operations & Admin Executive to join their team in a fully homebased role and will consider any candidates with operations, admin, sales or customer service gained within the travel sector.
This is a mostly 9am – 5pm role, Monday to Friday, so will suit those looking for sociable working hours and who are looking for a stable, long-term opportunity within a small and friendly team.
In return, our client can offer a salary circa £24k, plus excellent benefits including heavily discounted holidays and opportunities for free overseas accommodation from suppliers.
If this role is of interest to you, please press the apply online button now
Role of Operations & Admin Executive:
- Book and confirm hotels, transfers, tours, or any other necessary components with overseas suppliers.
- Once all items are confirmed, send the final confirmation to the client.
- Verify that deposits have been charged and accurately entered on the system.
- Monitor upcoming departures and follow up with clients who have outstanding balances.
- Email travel documents to clients.
- Manage the necessary back-office paperwork between the TTA head office and the company.
- Monitor and coordinate weekly administrative tasks requested by TTA.
- Assist clients in resolving any overseas problems efficiently and promptly.
- Be prepared to assist with sales and enquiries when needed, ensuring flexibility in supporting the team.
Skills required for the role:
- Previous travel industry experience - essential
- Strong administration and customer service skills
- Highly organised with a keen eye for detail
- Diligent, reliable & excellent communicator
- Able to work effectively with autonomy & as a team player
If you’re interested in learning more about this Operations & Admin Executive role, please press the apply online button now
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