3rd Line Senior Support
4 weeks ago
3rd Line IT Support
( Training + Company Benefits + Progression
Are you an experienced IT Support Engineer? Are you looking for the opportunity to progress your career within an established and local high end it solutions business?
On offer is a great opportunity for a 3rd Line IT Support Engineer with 3 Years + background in IT Support to work in a growing team of IT professionals in an office environment full of knowledgeable and passionate IT specialists.
In this role, the successful 3rd Line IT Support Engineer will work alongside a dynamic team and oversee the 2nd Line and 3rd line tickets shared between yourself and the team. As the 3rd Line IT Support, you will take ownership of complex requests, and problems that get escalated up.
This role would suit someone with experience in 3rd Line IT support and ideally from an MSP background or similar but not essential, looking to progress their career with a highly reputable Managed Service Provider, with the chance of progressing into a Senior IT Support position.
Providing technical support and maintenance to support all user-based IT software and hardware
Communicating with customers and clients and building relationships
Experienced in providing Second Line and 3rdLine IT support
Travel to customer sites when needed
Local to Carlisle
IT Support, Second Line Support, 2nd Line Support, MSP, Managed Service Provider, IT,MSP,MANAGED SERVICE PROVIDER,MSP IT,IT MSP, MSP IT, MANAGED SERVICE PROVIDER IT, 3RD LINE IT,3RD LINE IT SUPPORT,
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