Senior Service Delivery Manager
3 days ago
Senior Service Delivery and Service Desk Manager required to work on an initial 3 to 6-month contract implementing short term operational strategy, process optimisation and capability management for a Service Desk team, as our client kick off a large business model transformation.
The successful candidate will have experience stepping into an organisation, managing and quickly building positive relations with a Service Desk team, and transforming them from an operational perspective, including improving performance metrics, SLAs, and team output.
Our client are looking for a seasoned contractor with proven experience in previous roles of ITIL including incident, problem, change and capacity management who can shape, support and drive the team differently to how they are currently operating, in a short space of time.
Required Skills:
- Experience line-managing a team of Service Desk Engineers
- Experience increasing productivity through understanding KPI and metrics
- Expertise in ITIL processes
Our client need someone who is immediately available and can work on a hybrid basis, 2 to 3 days per week in East Midlands and offering a competitive day rate. Please apply now to be considered
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Senior Service Delivery Manager
3 days ago
United Kingdom Synapri Full timeSenior Service Delivery and Service Desk Manager required to work on an initial 3 to 6-month contract implementing short term operational strategy, process optimisation and capability management for a Service Desk team, as our client kick off a large business model transformation. The successful candidate will have experience stepping into an...
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Service Delivery Manager
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Service Delivery Manager
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Senior Delivery Manager
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Senior Service Delivery Manager
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United Kingdom Consult Energy UK Full time €70,000Service Delivery Manager Location: Remote About Us : Consult Energy are working with an established Utilities company who are committed to providing exceptional services across the sector. Their mission is to deliver innovative solutions that enhance the lives of their customers and support the communities they serve. Role Overview : Focused on...
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Delivery manager service
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Delivery manager service
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United Kingdom itecopeople Full time €53,000 - €67,000Delivery Manager (Integration & Software Development) Our client , a leading organisation in the higher education sector, seeks a Delivery Manager to play a pivotal role in enhancing their IT Services division. This is an exciting opportunity for a seasoned professional with expertise in integration and software development to work alongside...
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3 weeks ago
United Kingdom Synapri Full timeSenior Manager of Service Delivery and Service Management required to work on an initial 3 to 6-month contract implementing short to medium term delivery strategy, process optimisation and capability management for a Service Desk team, as our client kick off a large business model transformation. The successful candidate will be responsible for managing a...