IT Support Engineer

1 week ago

Portishead Somerset, United Kingdom iO Associates Full time

IT SUPPORT ENGINEER (1ST/2ND LINE) PERMANENT
PORTISHEAD - HYBRID
ROTATIONAL SHIFTS
An IT Support Engineer (1st/2nd Line) is required for a leading technology provider specialising in managed IT services, cybersecurity, and infrastructure solutions for organisations ranging from SMEs to global enterprises.

This is a hands-on support role ideal for individuals with a strong technical foundation and a passion for problem-solving in fast-paced IT environments. You will be responsible for maintaining and supporting IT infrastructure including servers, networks, and core systems-to ensure reliable day-to-day operations.

Willing to work in Nights (Rotational Shifts)
Previous experience in a Level 1/2 support role.
Strong proficiency in troubleshooting hardware and software issues.
Knowledge of ITIL framework and service management best practices

MCP or CCNA certifications.
Cloud accreditation (Azure/AWS).

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