Operations Manager

3 weeks ago

London, United Kingdom Growth Kitchen Full time
Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian from their existing kitchens.

We are looking for talented individuals to help grow and oversee our operations across the UK, reporting directly to the Head of Operations. You will travel to our network of third party delivery kitchens to ensure that our franchisees are operating smoothly and cook our food to high standards. We are looking for someone who is willing to get hands-on and to learn about the industry, and able to communicate professionally with customers, suppliers and other stakeholders. The role is requires travelling nationally (paid) 80% of the time.

Some of your responsibilities will include:

  • Onboard and train new franchisees: help them learn how to cook our brands
  • Run regular checks on-site, help them cook more accurately and better
  • Support customers and solve site issues when they arise
  • Talk to customers and share feedback with the broader team, propose new ideas to improve the customer experience

This is an incredible opportunity to join an exciting high growth start-up in the FoodTech space, where you will be given a lot of responsibility early on, and a lot of autonomy to achieve your goals. and where progression opportunities will be exciting as the business grows.

Requirements

  • 1-3 years experience, ideally in a restaurant/ hospitality role
  • Excited to learn and figure things out, asking great questions and being open to coaching
  • Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
  • Friendly, positive, and clear communicator and enjoy meeting new people
  • Fluent in English and right to work in the UK is a must

Benefits

  • Work directly with and learn from the best food delivery brands
  • Be part of a fast-growing startup
  • Competitive salary
  • Pension Scheme
  • Stock options
  • 25 days of holiday + bank holidays

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