Lead Claims Handler
3 weeks ago
Role: Claims Handler Account Lead
Reports to: Insurance Director
Location: Central London 100% Office Based
Be that person who delivers exceptional property services.
Purpose and objectives
We are looking for an experienced Account Lead to deal with property insurance claims. You will be joining a strong and established team at a successful and well-established contractor.
In this office-based role, you will be on the front line in delivering work instructions. You will collaborate closely with our contracts managers and surveyors to return homes to their original state after incidences such as fire, flood, subsidence, and accidents.
Act like an owner and put customers first.
Main duties and responsibilities:
~ Act as a point of contact for clients and customers for any queries on their claims.
Managing property claims from start to finish.
Managing client portals with regular updates.
Supporting with invoicing.
Dealing with customer complaints.
Working to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
Special requirements:
Have the ability to utilise qualities such as empathy, tact, assertiveness, and diplomacy when talking to customers.
Accuracy and attention to detail.
Excellent communication skills, both written and verbal.
Ability to work in a fast-paced and pressured environment.
Exceptional Customer Services skills with experience of working within a Customer Services/Complaints Handling environment.
Be the perfect fit.
Your core qualities and attributes
Act like an owner Treats their part of the business as its own function whilst maintaining a strategic view of the business goals.
Put customers first Customers, internal and external, are always top of mind and the individual is a champion of the customer.
Relationships are fundamental Builds and maintains relationships across the business and with external partners and customers. Seen as a key member of the Masterfix team.
Be open, honest, and constructive Happy to share and take on board ideas and is always willing to challenge the business for its' betterment.
Inspire excellence Is a model for behaviours across the business and leads others to model that behaviour.
ADZN1_UKTJ
-
Motor Claims Handler
7 days ago
London, United Kingdom Claims Recruitment Services Full time**Motor Claims Handler** **London** **Competitive Salary** We are currently recruiting for a Motor Claims Handler on behalf of our client, a highly regarded claims management company. This role incorporates flexible working. **Key Requirements** - Excellent organisation and communication skills. - Strong numerical and analytical skills. **Keywords**:...
-
Recoveries Motor Claims Handler
5 days ago
London, United Kingdom Claims Recruitment Services Full time**Recoveries Motor Claims Handler** **London** **Competitive Salary** We are currently recruiting for a Recoveries Motor Claims Handler on behalf of our client, a highly regarded claims management company. This role incorporates flexible working. **Key Responsibilities** - Recovering the company's overseas Principals’ outlays from third party...
-
Motor Claims Handler
7 days ago
London, United Kingdom Claims Recruitment Services Full time**Motor Claims Handler (German Speaking)** **London** **Competitive Salary** We are currently recruiting for a Motor Claims Handler on behalf of our client, a highly regarded claims management company. This role incorporates flexible working. **Key Requirements** - Excellent organisation and communication skills. - Strong numerical and analytical...
-
Claims Handler
6 days ago
East Anglia, United Kingdom Employment Specialist Full timeOur Client, a major Insurance Broker, is expanding and is looking to recruit another Claims Handler to work in their experienced and well regarded team. You will be working across different classes and will be involved in all stages of the claims process from first notification to settlement working closely with a large, major Client. As Claims Handler,...
-
East Ham South, United Kingdom Insure Recruitment Full timeAre you an outstanding, dynamic and experienced claims handler looking for a rewarding new challenge that will allow you to fully unleash your drive and passion for providing exceptional client service?Then dont miss this one-of-a-kind opportunity for a talented, client-focused, proactive and highly organised claims handler to join a leading Surrey-based...
-
Liability Claims Handler
6 days ago
London, United Kingdom MB Group Full timeMBA are currently talent pooling experienced **Liability Claims Handler **to join an exciting global organisation. - A hybrid position, with weekly travel into London As a leading player in the insurance industry, our client puts their people at the heart of everything they do. They pride themselves on the exceptional service they provide for their clients,...
-
Claims Handler
3 weeks ago
London, United Kingdom MW Appointments Full timeJob: Claims Handler **Salary**: £50,000 Location: Hybrid Essex/ Home Lloyds Broker looking for a Claims Handler to deal with a caseload of Professional/ Financial Risks. Classes of business will include Professional Indemnity, Management Liability, Employers Liability as well as some Medical Malpractice and Cyber. - Assisting the insured in presenting...
-
Marine Claims Handler
4 weeks ago
London, United Kingdom MW Appointments Full timeMarine Claims Handler City to £50,000 LLoyd's Brokers based in the city have a new role for an experienced Marine Claims Handler. Responsible for handling claims from first advice to settlement. Coordination between leading market and our following markets throughout the claims life, ensuring the smoothest process and promptest settlement once claims are...
-
Media Claims Handler
3 weeks ago
London, United Kingdom Bruin Full timeRef: 36732Ready to Join a leading global insurance broker, who are on their search for a claims handler to join their Film & Media Team, in their amazing London offices.This role will be dealing a large bulk of claims from cradle to grave, focusing on all international business. These claims will vary from media, film, music and live events.As a Claims...
-
Claims Accounts Assistant
5 days ago
London, United Kingdom Claims Recruitment Services Full time**ClaimsAccountsAssistant** **London** **Competitive Salary** We are currently recruiting for a Claims Accounts Assistant on behalf of our client, a highly regarded claims management company. This role incorporates flexible working. **Key Responsibilities** - Dealing with unresolved payment balances on claims files. - Creating payment and invoice...
-
London, United Kingdom Heart Claims Full timeClaims handlers are responsible for filling and processing claim into the company's system, gathering and organizing files and corresponding with insured individuals about obtaining the necessary information to file claims correctly and providing updates to clients when requested. You will be responsible for providing general office and clerical help to...
-
Senior Claims Adjuster
4 weeks ago
London, United Kingdom Claims Recruitment Services Full time**Senior Claims Adjuster - Construction & Energy** **London** **Negotiable Salary + Excellent Benefits** We are currently recruiting for a Senior Claims Adjuster on behalf of our client, a highly regarded London Market insurer with an excellent reputation. **Key Responsibilities** - Handle a portfolio of Energy (Natural Resources) and Construction Claims...
-
Claims Account Handler
2 weeks ago
City of London, Greater London, United Kingdom John Williams Recruitment Full timeJohn Williams have partnered with an independent specialist broker based near Borough Market, providing innovative solutions and expertise in the procurement of insurance requirements to a diverse group of clients and customers surrounding the property and construction sector who are seeking an Account/ Claims Handler to join their team. This is a...
-
Binder Claims Handler
3 weeks ago
London, United Kingdom MW Appointments Full timeJob: Binders Claims Handler **Salary**: £50,000 Location: Hybrid Essex/ Home Lloyds Broker looking for a Claims Handler to deal with a caseload of binder claims. Classes of business will include a mixture of Non-Marine claims including Property, Liability, Professional/ Financial Risks. - Handling of Binder Claims from notification through to...
-
Senior Motor Claims Handler
2 weeks ago
South Carlton, United Kingdom Select Recruitment Specialists Ltd Full timeAre you ready to take the helm in the dynamic world of claims management? As a Senior Motor Claims Handler, you’ll be at the forefront of ensuring smooth and efficient resolution for our clients. We’re seeking individuals who not only possess the necessary expertise in claims management but also exhibit a dedication to putting the customer first.Your...
-
Claims Handler
4 weeks ago
London, United Kingdom Nashrock Insurance Recruitment Full timeWe’re looking for a part-time claims handler to join our team for a 12 month FTC. The role will involve handling insurance claims from cradle to grave, liaising with clients, insurers and loss adjusters to provide a first-class claims service. 90-95% of the claims are property claims but there will also be some liability and financial lines claims. We...
-
Claims Handler
4 weeks ago
London, United Kingdom Nashrock Insurance Recruitment Full timeWe’re looking for a part-time claims handler to join our team for a 12 month FTC. The role will involve handling insurance claims from cradle to grave, liaising with clients, insurers and loss adjusters to provide a first-class claims service. 90-95% of the claims are property claims but there will also be some liability and financial lines claims. We...
-
Claims Handler
4 weeks ago
London, United Kingdom Nashrock Insurance Recruitment Full timeWe’re looking for a part-time claims handler to join our team for a 12 month FTC. The role will involve handling insurance claims from cradle to grave, liaising with clients, insurers and loss adjusters to provide a first-class claims service. 90-95% of the claims are property claims but there will also be some liability and financial lines claims.We will...
-
Claims Handler
4 weeks ago
London, United Kingdom Nashrock Insurance Recruitment Full timeWe’re looking for a part-time claims handler to join our team for a 12 month FTC. The role will involve handling insurance claims from cradle to grave, liaising with clients, insurers and loss adjusters to provide a first-class claims service. 90-95% of the claims are property claims but there will also be some liability and financial lines claims.We will...
-
Claims Handler
3 weeks ago
London, United Kingdom Nashrock Insurance Recruitment Full timeWe’re looking for a part-time claims handler to join our team for a 12 month FTC. The role will involve handling insurance claims from cradle to grave, liaising with clients, insurers and loss adjusters to provide a first-class claims service. 90-95% of the claims are property claims but there will also be some liability and financial lines claims. We...