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Training & Content Engineer

2 months ago


Leatherhead Surrey, United Kingdom ESP Utilities Group Ltd Full time

AI Engineer
We have an exciting opportunity for a bright, passionate, and driven Computer Science graduate to join our successful, dynamic, and reputable multi-utilities business. This role will sit within our Business Change team and requires an individual with a high-level of competency in Computer Science, a proactive approach to problem solving and the confidence to independently learn new technologies.

including the introduction of artificial intelligence (AI) to recognise efficency savings, minimise risks and improve customer service. You need to be passionate about making a difference and inspiring technological advancements that make a real impact.

The AI Engineer is accountable for using software, artificial intelligence and machine learning to analyse and interpret large amounts of data and supporting the successful implementation of new technologies and improved system functionality across ESP. They take a proactive role in ensuring that individuals and teams have the systems and resources in place that will enable ESP to deliver in line with our fast-paced and agile commercial strategy.
This individual will produce simple to understand management insight by using technologies including artificial intelligence (AI), to analyse large amounts of data to help improve decision making. They will take responsibility for identifying the training they require to understand and implement technology that supports the delivery of objectives defined for business change projects.

Analyse and interpret large amounts of data from a range of sources – using technical, analytical and communication skills to collect and examine data to help provide management insight to make better informed decisions and solve problems.
Inspire stakeholders to recognise opportunities that are beyond their current understanding – helping break down the barrier of how things are ‘now’ and articulate the future alternatives which would support improved working practises, process enhancements and a greater sense of ease of business for our external stakeholders.
Manage time effectively to support the delivery of multiple projects simultaneously - ensuring to record activities in a format that allows for visibility of their status and progress, work closely with management to effectively fulfil workload capacity and provide clear communication where support is needed.
Sustain quality stakeholder relationships – by building trust and effectively managing expectations regarding time, value, and deliverables.
Contribute to project meetings to help demonstrate project progress and table ideas for system development – ensuring effective communication with stakeholders and taking responsibility for capturing meeting notes that will ensure appropriate ‘follow-up’ actions and communication are completed.
Share regular presentations – with audiences at all levels within the business as appropriate to help illustrate project progress, achievements, challenges, and a commitment to departmental/business strategy.
Support the system Super User community – reviewing feedback collected via this forum, helping articulate how system development could support any pain points/change requests raised and delivering actions assigned as an output of the work inspired by this community.
Hands-on support / participation in system testing – on an as required basis, undertake system testing for new developments and changes thus allowing the opportunity to track back to the original business requirements, testing may sometimes be addressed before handing across to the business for further testing or be carried out alongside the business itself.

Holidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. Bonus
Enhance Pension
Private Medical Insurance
Life insurance
Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme.
Enhanced maternity and paternity pay and paid time off when receiving fertility treatment.
Volunteering day: one day a year fully paid.