End-User Computing

4 weeks ago

City of London Greater London, United Kingdom Cognizant Full time

The End-User Computing (EUC) Lead is responsible for the strategy, design, deployment, and operational health of all end-user technology platforms, including physical and virtual desktop environments, application delivery, mobile device management (MDM), and collaboration tools. This role requires a strong blend of technical expertise, leadership skills, and a commitment to optimizing the employee experience and productivity across the organization. Key Responsibilities Strategy and Leadership Develop and execute the long-term EUC roadmap and strategy , ensuring alignment with the organization's business goals and security requirements. Lead, mentor, and manage the EUC technical team, fostering a culture of high performance, continuous improvement, and customer-centric service. Manage vendor relationships, procurement, and budget related to EUC hardware, software, and services (e.g., VDI platforms, patching tools, hardware refresh). Engineering and Operations Oversee the architecture and maintenance of Virtual Desktop Infrastructure (VDI) solutions (e.g., VMware Horizon, Citrix, or Azure Virtual Desktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows, macOS), ensuring stability and security. Drive the effective use of modern management tools (e.g., Microsoft Intune, SCCM, or equivalent ) for unified endpoint management (UEM) and mobile device management (MDM). Ensure application packaging, deployment, and virtualization (e.g., App-V, MSIX) processes are efficient and reliable. Develop and maintain robust security posture across all endpoints, collaborating closely with the Cybersecurity team. Employee Experience and Service Improvement Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) for EUC services. Act as the escalation point for complex tier 3 desktop support issues, driving root cause analysis and permanent resolution. Champion initiatives to improve end-user productivity through automation and technology optimization. Required Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Experience: E xperience in IT infrastructure, with at least 3 years focused specifically on leading EUC, Desktop Engineering, or Service Delivery teams. Technical Expertise: Deep proficiency in Microsoft Windows 10/11 operating systems and Group Policy management. Expertise in Endpoint Management solutions (e.g., Intune, MEM/SCCM, or similar UEM platforms). Proven experience managing and engineering Virtual Desktop Infrastructure (VDI) environments. Strong understanding of networking fundamentals, DHCP, DNS, and security practices as they relate to endpoints. Soft Skills: Excellent leadership, communication, and interpersonal skills. Demonstrated ability to manage projects, prioritize tasks, and handle multiple high-priority initiatives simultaneously. Customer-focused approach with a dedication to delivering a seamless employee experience. Preferred Qualifications Relevant certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate, Citrix Certified Associate – Virtualization, or ITIL Foundation). Experience with scripting and automation technologies ( PowerShell, Python ) for infrastructure management. Familiarity with cloud-based productivity suites (e.g., Microsoft 365, Google Workspace). Experience managing global or geographically distributed EUC environments.

  • Head of End User Computing

    4 weeks ago

    City of London, Greater London, United Kingdom Harrington Starr Full time

    Head of End User Support / Head of End User Computing – City of London – people management, stakeholder management, strategy, customer service, blue-chip - £100,000 - £140,000 A globally recognised financial firm based in the City of London is looking to hire a talented and experienced Head of End User Computing (people management, stakeholder...

  • Head of End User Computing

    2 weeks ago

    City Of London, England, United Kingdom Harrington Starr Full time £100,000 - £140,000 per year

    Head of End User Support / Head of End User Computing – City of London – people management, stakeholder management, strategy, customer service, blue-chip - £100,000 - £140,000A globally recognised financial firm based in the City of London is looking to hire a talented and experienced Head of End User Computing (people management, stakeholder...

  • End User Computing Engineer

    7 days ago

    Greater London, United Kingdom Foster + Partners Full time

    End User Computing Engineer Foster + Partners London, Battersea Permanent The End User Computing Engineer is responsible for developing, implementing, and maintaining F+P’s end user hardware and related standards. The role covers the full lifecycle of end user devices, from planning and design through deployment, maintenance, and retirement, ensuring a...

  • End User Computing

    2 weeks ago

    London, United Kingdom Gazelle Global Consulting Full time

    IT - CR/072368 - Contract My client is looking for End user Computing and I wanted to know whether this would be of interest to you or not? Job Title: End user Computing Job Location : London/ UK Job : Contract (3-6 months) **Onsite** **Inside IR35** - 1st line support - Laptop docking station need to be updated - Laptop has been replaced - Old Docking...

  • End user computing support

    4 weeks ago

    City of London, United Kingdom NAMA LTD Full time

    Job Description: Senior End User Computing (EUC) Support EngineerLocation: London (Split site: Knightsbridge & Mayfair) Industry: Finance / Trading Type: Full-time, On-siteContract - Outside IR35About the RoleWe are seeking a seasoned End User Computing (EUC) Support Engineer to provide premium, white-glove technology support across two London offices in...

  • London End User Computing Engineer

    1 day ago

    City Of London, United Kingdom Foster and Partners Full time

    The End User Computing Engineer is responsible for developing, implementing, and maintaining F+P’s end user hardware and related standards. The role covers the full lifecycle of end user devices, from planning and design through deployment, maintenance, and retirement, ensuring a secure, efficient, and consistent computing environment across the...

  • End User Computing Engineer

    1 week ago

    City Of London, United Kingdom Blizzard Entertainment Full time

    Team Name: Job Title: End User Computing Engineer Requisition ID: R026321 Job Description: End User Computing Engineer Job Purpose The End User Computing Engineer will provide operational support for our Mac and Windows endpoint management environment, policies, and applications across various business units. Their primary responsibility is to ensure that...

  • End User Computing Engineer

    17 hours ago

    Greater London, United Kingdom Activision Full time

    End User Computing Engineer Job Title: End User Computing Engineer | Requisition ID: R026321 The End User Computing Engineer will provide operational support for our Mac and Windows endpoint management environment, policies, and applications across various business units. Their primary responsibility is to ensure that our endpoints are up-to-date,...

  • London End User Computing Manager

    1 week ago

    City Of London, United Kingdom Foster and Partners Full time

    OverviewAs an End User Computing Manager, you’ll collaborate closely with stakeholders across Foster + Partners (F+P) to understand their needs and deliver smart, user-focused digital solutions. You take on a challenging role within a dynamic and growing company. We are looking for a dedicated professional to manage the delivery of end user computing...

  • End User Computing Engineer

    1 week ago

    Greater London, United Kingdom Infinity Ward Full time

    Join to apply for the End User Computing Engineer role at Infinity Ward. Job Purpose The End User Computing Engineer will provide operational support for our Mac and Windows endpoint management environment, policies, and applications across various business units. Their primary responsibility is to ensure that our endpoints are up-to-date, functioning...