Customer Service Advisor
1 week ago
Reporting to and taking day to day direction from the customer service team leader, manage customer support tasks and experience. To assist the sales team to achieve quality objectives and business goals. Support the sales model, workload and workflow management, collective ideas, and suggested solutions. Provide commercial support to the account manager and business development manager team to track and achieve the sales plan.
To manage a designated group of customer accounts, to include quoting of assigned accounts and analysis to identify potential growth opportunities.
To initiate and coordinate customer returns process driving to close these service calls to provide a great customer experience. Including teams’ meetings and calls with the relevant parties and relevant account manager and business development manager.
To monitor and respond to website/phone call and inbox enquiries.
To load Sales Orders onto SAP, once details have been verified for accuracy. Pushing quotes to orders to provide accurate sales quote analysis and accuracy.
To monitor and correctly assign items from the sales inbox to either the customer service/account manager and Business Development Team – including Leads.
To answer and monitor calls – logging as an activity through TWG CRM
To approve internal SAP documents to ensure accuracy and prevent future errors.
To liaise with other departments to support customer documentation requirements.
Microsoft Office Knowledge
Able to conduct data analytics.
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Service Advisor
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Customer Service Advisor
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Customer Service Representative
3 days ago
Waterlooville, Hampshire, United Kingdom The West Group Ltd Full timeJob Description**Job Title:** Customer Service Advisor**Job Summary:** We are seeking a highly skilled and experienced Customer Service Advisor to join our team at The West Group Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the highest level of...
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Customer Service Representative
3 days ago
Waterlooville, Hampshire, United Kingdom The West Group Ltd Full timeJob Description**Job Title:** Customer Service Advisor**Job Summary:** We are seeking a highly skilled and experienced Customer Service Advisor to join our team at The West Group Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the highest level of...
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Customer Service Advisor
4 weeks ago
Havant, Hampshire, United Kingdom V3 Recruitment Full timeJob description Customer Service Advisor - Permanent Role - Havant Based. The business is based in Havant with purpose-built warehousing and offices. We have a team of dedicated people who believe Customer Service and satisfaction are key to our success. We are now looking to recruit an additional person to be part of this and to bring new practical...
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Customer Service Representative
5 days ago
Waterlooville, Hampshire, United Kingdom The West Group Ltd Full timeJob DescriptionJob Title: Customer Service AdvisorCompany: The West Group LtdJob Summary:We are seeking a highly skilled and experienced Customer Service Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage Customer...
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Customer Service Advisor
2 months ago
Winchester, Hampshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeWere looking for an ambitious and tenacious Customer Service Advisor ideally with a background in or at least an interest in the Marine, Boat Building or Composites industries to join our growing team in Hampshire. We are an independently owned family run business. You will be joining a financially stable, growing industry, leading manufacturer and supplier...
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Service Advisor
3 months ago
Hampshire, United Kingdom TN Recruits Full timeService Advisor Aldershot Come work with the best dealer manager around!! Customer service advisor car industry based in Aldershot for a renowned family named dealership selling both new and used vehicles. You will the chance to receive certification training with a company turning over 250 million a year with over 700 employees. They represent 3...
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Customer Service Advisor
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Liphook, Hampshire, United Kingdom Rocksteady Music School Full time €23,000Role: Customer Service Advisor Salary: £23,000 Note: £23,000 pa is effective from 1st October 2024. If you start before this date, the starting salary will be at the current rate of £22,260 pa, until 1st October 2024, when the pay increase takes effect. Location: This is an office role based in our Central Support Office in Liphook Working Hours: ...
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Customer Service Advisor
2 months ago
Liphook, Hampshire, United Kingdom Rocksteady Music School Full time €23,000Role: Customer Service Advisor Salary: £23,000 Note: £23,000 pa is effective from 1st October 2024. If you start before this date, the starting salary will be at the current rate of £22,260 pa, until 1st October 2024, when the pay increase takes effect. Location: This is an office role based in our Central Support Office in Liphook Working Hours: ...
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Customer Contact Advisor
3 months ago
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Customer Service Advisor
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Customer Service Advisor
4 weeks ago
Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full timeCarbon60 are currently working alongside one of the UK's leading energy suppliers based in Havant to recruit a Customer communication advisor on a temp basis for the next 8 months. The position will focus on ensuring customer communication regarding planned power outages due to essential maintenance is effective in providing up to date information. We...
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Customer Service Advisor
4 weeks ago
Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full timeCarbon60 are currently working alongside one of the UK's leading energy suppliers based in Havant to recruit a Customer communication advisor on a temp basis for the next 8 months. The position will focus on ensuring customer communication regarding planned power outages due to essential maintenance is effective in providing up to date information. We...
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Customer Service Representative
3 months ago
Waterlooville, United Kingdom Rafferty Resourcing Full time**Customer Service Advisor, Permanent, Waterlooville** **The Role**: - Managing your designated key customer accounts - Speaking to your customers regarding their orders, ensuring the information relating to the order is accurate and that the customer has been quoted correctly - Updating the quotation system with information, such as volume, quantities and...
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Automotive Service Advisor
2 weeks ago
Blackwater, Hampshire, United Kingdom Holt Recruitment Ltd Full timeJob Title - Automotive Service AdvisorSalary – £40,000 OTELocation - Aldershot We are working with an established Volume Dealership in the Aldershot area, and they are looking to add to their existing team with the addition of a Automotive Service Advisor. Automotive Service Advisor job role:The role will include answering telephone callsTaking...
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Customer Support Advisor
1 month ago
Andover, Hampshire, United Kingdom GEM Product Solutions Ltd - TA GEM Personnel Full time €26,000 - €30,000Customer Support Advisor Building Products & Supplies Merchant Location: Andover, Hampshire Salary: Starting at £26,000 PA - £30,000.00 (Dependent upon Experience) Contract Type: Permanent Working Hours: Monday Friday, 7:30 am to 5:30 pm (1 Hour Unpaid Break) Role Summary As Customer Support Advisor your role is to care for existing customers,...
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Customer Support Advisor
1 month ago
Andover, Hampshire, United Kingdom GEM Product Solutions Ltd - TA GEM Personnel Full time €26,000 - €30,000Customer Support Advisor Building Products & Supplies Merchant Location: Andover, Hampshire Salary: Starting at £26,000 PA - £30,000.00 (Dependent upon Experience) Contract Type: Permanent Working Hours: Monday Friday, 7:30 am to 5:30 pm (1 Hour Unpaid Break) Role Summary As Customer Support Advisor your role is to care for existing customers,...
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Senior Mortgage Advisor
5 days ago
Waterlooville, United Kingdom Fox and Sons Full timeJob DescriptionFox & Sons Estate Agency are looking for a Senior Mortgage Advisor Mortgage and Protection Advisor to join them in Waterlooville. Transparent Progression Structure – Company Car or Car Allowance - Agile and Nimble IT systems – Admin and Compliance Support - OTE £65K What’s in it for you as our Senior Mortgage Advisor? Excellent internal...
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Customer Support Representative
4 weeks ago
Waterlooville, United Kingdom The West Group Full timeIf you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you! Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today! Reporting to and taking day-to-day direction from the customer...