Client Services Manager Care Home
3 weeks ago
Client Services Manager
Permanent, part time (22.40 pro rataand great benefits including Health Cash Plan
On call shift payment of £14.30 per 8 hour session, Sleep ins paid at an additional £50 per shift.
Join us as our Client Services Manager and lead our Ipswich Mental Health team to deliver person centred housing related support and make it a Great Place To Work for our colleagues Youll manage our services which house customers experiencing severe and enduring mental health conditions, who may also have a substance misuse issue and/or a mild learning disability in one of our 24/7 Supported Housing services and supporting our other cluster services as required. Typical day as a Client Service Manager
Leading our team of support workers and coordinators, youll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts
Youll coach your team and manage individual and team performance
Youll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded
Youll promote the service, ensuring that its visible and accessible to referring agencies and self-referring customers and promote our brand in the community
Youll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike
Fancy going home each day knowing that you have helped change our customers lives for the better? Experience of delivering support in a housing or care environment
The great news is that well pay your mileage
Flexible working hours
Able to use technology for managing tenancies, reviewing support plans/ risk assessments and reporting purposes such as Health and Safety, Incident management, rotas and HR processes.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? There are a number of tools and support available to help you when you need them.
in detail on our website.
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