Sr. Customer Operations Program Manager

1 week ago

United Kingdom Incora Full time

This position is required to ensure that customer operations are supported through strong business partner relationships, executing deliverables per contractual and industry requirements, and ensuring compliance with budgetary and profitability goals. They will be expected to submit management recommendations, provide guidance and consultation regarding business processes, systems, contract management and development and continuous improvement.
The Senior Manager, Regional Customer Programs will regularly evaluate their customer programs management teams, customer site locations and performance, department and supply chain processes, and the allocation and forecasting of resources in order to deliver a consistent philosophy of customer service and quality, and to secure a recognizable competitive advantage.

Lead by example, utilizing hands-on leadership skills, industry knowledge, and experience to establish and maintain positive customer, supplier and business relationships
Confer regularly with management to discuss business plans
Organize and structure management teams for success
Actively develop Incora customer relationships
Direct and enforce regulatory compliance
Provide guidance and support for the growth and/or re-alignment of Business Processes
Manage and report out on Key Performance Indicators (KPIs)
Analyze and report upon data received in relation to inventory activity and values, as required
Prepare effective and timely performance evaluations for subordinates, administer salary adjustments, promotions or disciplinary actions; driving maximum productivity and quality, in accordance with budgetary restrictions and compensation policies
Travel as necessary to fulfill the essential duties of the job


Financial Acumen
Customer Focus / Building Customer Relationships
Coaching and Developing Others
Building Organizational Talent

Bachelor’s degree in the areas of Business Administration, Supply Chain Management, Engineering, or another relevant field of study; partnered with 6-8 years of functional experience in management capacity. Demonstrated knowledge in contract development and implementation
Proven ability to build effective management teams
Ability to analyze, interpret, and utilize operational and financial data to make appropriate business decisions
Excellent ability to direct and oversee multiple major projects and organizational changes simultaneously, with success
Strong ability to analyze and interpret product specification requirements, industry standards and statistical data to generate profitable results
Excellent customer service skills with the ability to deal tactfully, confidently, and ethically
Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i.e.,

  • Customer Program Manager

    1 week ago

    United Kingdom Incora Full time

    Customer Program Manager - WroclawOur Incora Story is really taking off – we’d love you to join us for the journeyWe are currently seeking an experienced professional to join us as Customer Program ManagerWe offer you a great experience of working for the leading global aerospace and defence supply chain provider.The Customer Program Manager is...

  • Customer Program Manager

    1 week ago

    United Kingdom Incora Full time

    Customer Program Manager - Wroclaw Our Incora Story is really taking off – we’d love you to join us for the journey We are currently seeking an experienced professional to join us as Customer Program Manager We offer you a great experience of working for the leading global aerospace and defence supply chain provider. The Customer Program Manager is...

  • Customer Program Manager

    1 week ago

    United Kingdom Incora Full time

    Customer Program Manager - Wroclaw Our Incora Story is really taking off – we’d love you to join us for the journey We are currently seeking an experienced professional to join us as Customer Program Manager We offer you a great experience of working for the leading global aerospace and defence supply chain provider. The Customer Program Manager is...

  • Senior Manager, Customer Program

    1 week ago

    United Kingdom Incora Full time

    Senior Manager, Customer Program - Fort WorthThe Senior Manager, Regional Customer Programs, is responsible for overseeing and driving regionally assigned initiatives to organize, develop, implement and grow strategic business relationships with our customers. This position is required to ensure that customer operations are supported through strong business...

  • Sr. Director Cybersecurity

    1 week ago

    United Kingdom Avant Traders Full time

    Role: Sr. Director/Director – Cyber Security Location: UK- London – Hybrid , remote   Roles & Responsibilities: · Attends and represents Clients Cybersecurity strategic objectives, service health, future plans, · Ensure that ancillary processes such as risk assessments accurately reflect control requirements, · Influence customer's product...

  • Sr. Director Cybersecurity

    1 week ago

    United Kingdom Avant Traders Full time

    Role: Sr. Director/Director – Cyber Security Location: UK- London – Hybrid , remote   Roles & Responsibilities: · Attends and represents Clients Cybersecurity strategic objectives, service health, future plans, · Ensure that ancillary processes such as risk assessments accurately reflect control requirements, · Influence customer's product...

  • Manager, Customer Program I

    1 week ago

    United Kingdom Incora Full time

    Manager, Customer Program I - Lachine, MontrealOur Incora Story is really taking off – we’d love you to join us for the journey.We are currently seeking an exceptional customer service professional to join us.IncoraTM (a merge of 2 great companies’: Pattonair and Wesco) is a leading, global provider of innovative supply chain solutions. Our promise to...

  • Customer Program Manager

    1 week ago

    United Kingdom Incora Full time

    Customer Program Manager - Fort WorthOur Incora Story is really taking off – we’d love you to join us for the journey.We are currently seeking an exceptional customer service professional to join us as a Customer Program ManagerAs the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.The...

  • Customer Program Manager

    1 week ago

    United Kingdom Incora Full time

    Customer Program Manager - Fort Worth Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Customer Program Manager As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The...

  • Customer Program Manager

    1 week ago

    United Kingdom Incora Full time

    Customer Program Manager - Fort Worth Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Customer Program Manager As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The...

  • Manager, Customer Program I

    1 week ago

    United Kingdom Incora Full time

    Manager, Customer Program I - Lachine, Montreal Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us. IncoraTM (a merge of 2 great companies’: Pattonair and Wesco) is a leading, global provider of innovative supply chain solutions. Our...

  • Manager, Customer Program I

    1 week ago

    United Kingdom Incora Full time

    Manager, Customer Program I - Lachine, Montreal Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us. IncoraTM (a merge of 2 great companies’: Pattonair and Wesco) is a leading, global provider of innovative supply chain solutions. Our...

  • Senior Manager, Customer Program

    1 week ago

    United Kingdom Incora Full time

    Senior Manager, Customer Program - Fort Worth The Senior Manager, Regional Customer Programs, is responsible for overseeing and driving regionally assigned initiatives to organize, develop, implement and grow strategic business relationships with our customers. This position is required to ensure that customer operations are supported through strong...

  • Senior Manager, Customer Program

    1 week ago

    United Kingdom Incora Full time

    Senior Manager, Customer Program - Fort Worth The Senior Manager, Regional Customer Programs, is responsible for overseeing and driving regionally assigned initiatives to organize, develop, implement and grow strategic business relationships with our customers. This position is required to ensure that customer operations are supported through strong...

  • Sr Director of Engineering

    10 hours ago

    United Kingdom Data Direct Networks Full time

    Overview This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare...

  • Program Manager

    1 day ago

    United Kingdom Templeton & Partners - Innovative & Inclusive Hiring Solutions Full time

    Program Manager (Non-IT) Location: Remote with the flexibility required for cross-time zone collaboration (GMT/PT/ET). What You'll Do? As a Program Manager for our global Technology client, you’ll drive strategic projects in design-led, non-IT programs like engineering, R&D, product rollouts, and operational initiatives. This exciting opportunity...

  • Program Manager

    1 day ago

    United Kingdom Templeton & Partners - Innovative & Inclusive Hiring Solutions Full time

    Program Manager (Non-IT) Location: Remote with the flexibility required for cross-time zone collaboration (GMT/PT/ET). What You'll Do? As a Program Manager for our global Technology client, you’ll drive strategic projects in design-led, non-IT programs like engineering, R&D, product rollouts, and operational initiatives. This exciting opportunity...

  • Customer Program Specialist

    1 week ago

    United Kingdom Incora Full time

    Customer Program Specialist - Lachine, MontrealOur Incora Story is really taking off – we’d love you to join us for the journey.We are currently seeking an exceptional customer service professional to join us as a Customer Program SpecialistAs the leading supply chain solutions business in the aerospace industry Customers are at the heart of our...

  • Program Manager

    2 days ago

    United Kingdom Templeton & Partners - Innovative & Inclusive Hiring Solutions Full time

    🚀 Program Manager (Non-IT) 🌟📍 Location: Remote with the flexibility required for cross-time zone collaboration (GMT/PT/ET).🔎 What You'll Do?As a Program Manager for our global Technology client, you’ll drive strategic projects in design-led, non-IT programs like engineering, R&D, product rollouts, and operational initiatives. This exciting...

  • Program Manager

    1 day ago

    United Kingdom Templeton & Partners - Innovative & Inclusive Hiring Solutions Full time

    🚀 Program Manager (Non-IT) 🌟📍 Location: Remote with the flexibility required for cross-time zone collaboration (GMT/PT/ET).🔎 What You'll Do?As a Program Manager for our global Technology client, you’ll drive strategic projects in design-led, non-IT programs like engineering, R&D, product rollouts, and operational initiatives. This exciting...