RTA Motability Claims Handler

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. It’s a fast-paced and collaborative working environment but our comprehensive training and tools will help ensure you’re ready for the challenge. You can find more details about DLG Legal Services on our website. Due to ongoing growth we have several fantastic opportunity within DLG Legal Services, as a Motability / RTA Personal Injury Claims Handler . This role will be based at our Leeds office, on a full time and permanent basis. What You'll Be Doing Reporting to a Team Leader, you will be joining our dedicated Motability RTA team dealing with a mixed caseload of OIC, MOJ, complex, Fast Track claims along with Part 8 Litigated cases. You will have the ability to develop your existing experience to litigate on post whiplash reform cases where quantum and liability are disputed. You will be sympathetic to the needs of your client's to ensure a high quality service is provided and accurate legal advice is given in accordance with our policies and procedures. Skills And Experience Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment. A working knowledge of OIC and MOJ Pre Action Protocol and Civil Procedure Rules for Personal Injury Claims. A working knowledge of Tariff and Non Tariff valuations, JC Guidelines for the assessment of general damages in personal injury cases Strong communication skills and able to engage effectively with clients. Working towards and achieving defined Business targets and measures. Able to work well under pressure whilst retaining high attention to detail. Location: Leeds, LS1 Home Working: Hybrid model (2 days from the office, 3 days from home) Working hours: 35 hour per week (Monday - Friday) Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus, many more Ways of Working: Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live . Be yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.