Style Curator

3 weeks ago

London, United Kingdom MISSOMA Full time

Hours per week: 6 - 8 hours

As part of our Liberty concession team you will be fully immersed in every aspect of our customers’ journey as they visit our first concession. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an environment for our customers that encompasses our core values.

 

Key Responsibilities

  • Welcome customers through maintaining an upbeat, warm, helpful and authentically Missoma environment.
  • Be a Missoma ambassador; offer style advice, educate them on the brand and our ethos, share your own personal experiences and honest feedback, while helping each customer choose the right product(s) for them.
  • Provide an exceptional customer experience from the moment customers enter the concession store through to point of purchase.
  • Understand the core values and culture of Missoma and reflect these in everything you do.
  • Engage with customers at every touch point with a friendly and thoughtful approach.
  • Find solutions to customers’ problems, always with the customers’ experience and needs in mind.
  • Identify and implement out of box opportunities to exceed customer expectations.
  • Create a seamless interaction between our customers and the instore technology.
  • Become an expert on all Missoma products, with an active working knowledge on product basics, styles, materials, collections and after care.
  • Develop and nurture relationships with repeat customers, frequently engaging them pre and post shopping visits.
  • Support your line manager with visual merchandising presentation strategy and concept standards
  • Ensure the shop floor reflects the brand and concept standards at all times and in doing so is consistently maintained.
  • Adhere to all Missoma and Liberty policy and procedures and store standards.
  • Clean and organise the concession both front and back of house to support overall seamless concession store operation.

 

Competencies & Experience

  • 1+ years relevant service experience in a fast -paced, within a luxury retail environment or high volume customer facing role.
  • Ability to gather customer feedback and trends and share said insights with management
  • Strong interpersonal and communication skills with the ability to communicate professionally and effectively with customers, employees and management.
  • Can consistently elevate the customer experience by being; proactive, approachable, positive and engaging.
  • Ability to identify each customer’s unique needs and tailor your customer service approach accordingly. As well as provide a welcoming space for customers to ask questions.
  • Familiarity with the user functionality of desktop, mobile, tablet and digital technology
  • Ability to multitask and work in a fast-paced environment
  • A positive “can do” attitude
  • A passion for Missoma as a brand and our products, as well as an understanding of the Missoma mission and aesthetic.

  • Style Curator

    3 hours ago

    London, United Kingdom MISSOMA Full time

    Hours per week: 8 - 24Location: Monmouth Street, Covent Garden, LondonAs part of our Missoma Monmouth Street team you will be fully immersed in every aspect of our customers’ journey as they visit our first store. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an...

  • Style Curator

    15 hours ago

    London Area, United Kingdom MISSOMA Full time

    Hours per week: 8 - 24Location: Monmouth Street, Covent Garden, LondonAs part of our Missoma Monmouth Street team you will be fully immersed in every aspect of our customers’ journey as they visit our first store. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an...

  • Style Curator

    8 hours ago

    London Area, United Kingdom MISSOMA Full time

    Hours per week: 8 - 24 Location: Monmouth Street, Covent Garden, London As part of our Missoma Monmouth Street team you will be fully immersed in every aspect of our customers’ journey as they visit our first store. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an...

  • Style Curator

    9 hours ago

    London Area, United Kingdom MISSOMA Full time

    Hours per week: 8 - 24Location: Monmouth Street, Covent Garden, LondonAs part of our Missoma Monmouth Street team you will be fully immersed in every aspect of our customers’ journey as they visit our first store. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an...

  • Style Curator

    3 weeks ago

    London, United Kingdom MISSOMA Full time

    Hours per week: 6 - 8 hours As part of our Liberty concession team you will be fully immersed in every aspect of our customers’ journey as they visit our first concession. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an environment for our customers that encompasses...

  • Style Curator

    7 hours ago

    London, United Kingdom MISSOMA Full time

    Job Description Hours per week: 6 - 8 hours As part of our Liberty concession team you will be fully immersed in every aspect of our customers’ journey as they visit our first concession. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an environment for our...

  • Style Curator

    14 hours ago

    London, United Kingdom MISSOMA Full time

    Job DescriptionHours per week: 6 - 8 hours As part of our Liberty concession team you will be fully immersed in every aspect of our customers’ journey as they visit our first concession. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an environment for our customers...

  • Style Curator

    3 weeks ago

    London Area, United Kingdom MISSOMA Full time

    Hours per week: 6 - 8 hours As part of our Liberty concession team you will be fully immersed in every aspect of our customers’ journey as they visit our first concession. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an environment for our customers that encompasses...

  • Style Curator

    3 weeks ago

    London Area, United Kingdom MISSOMA Full time

    Hours per week: 6 - 8 hours As part of our Liberty concession team you will be fully immersed in every aspect of our customers’ journey as they visit our first concession. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an environment for our customers that encompasses...

  • Style Curator

    3 weeks ago

    London Area, United Kingdom MISSOMA Full time

    Hours per week: 6 - 8 hours As part of our Liberty concession team you will be fully immersed in every aspect of our customers’ journey as they visit our first concession. You will be a brand ambassador, fully versed in all areas of the Missoma brand and experience. You will be the face of Missoma creating an environment for our customers that...

  • Course Leader BA

    3 weeks ago

    London, United Kingdom Fashion Retail Academy Full time

    About the role The FRA has been innovative in its approach to Higher Education. Our accelerated degree programmes are unique within fashion business education in the UK. They are delivered over 2 years and include industry placement and mentoring opportunities.  Due to our success and plans to expand our programme offer we have a need to recruit more...

  • Lecturer in Fashion Communications

    3 weeks ago

    London, United Kingdom FASHION RETAIL ACADEMY Full time

    Closing Date: 14/05/2024 Lecturer in Fashion Communications & Styling Higher Education: Levels 4 - 6 Permanent, Part-Time (0.5 FTE, 2.5 days per week) London, West End About the role The FRA has been innovative in its approach to Higher Education. Our accelerated degree programmes are unique within fashion business education in the UK. They are delivered...

  • Lecturer in Fashion Communications

    4 weeks ago

    London, United Kingdom Fashion Retail Academy Full time

    About the role The FRA has been innovative in its approach to Higher Education. Our accelerated degree programmes are unique within fashion business education in the UK. They are delivered over 2 years and include industry placement and mentoring opportunities. Due to our success and plans to expand our programme offer we have a need to recruit more...

  • Course Leader ba

    3 weeks ago

    London, United Kingdom FASHION RETAIL ACADEMY Full time

    Closing Date: 14/05/2024 Course Leader BA (Hons) Fashion Communications & Styling and UX/UI Design for Retail Higher Education: Levels 4 - 6 Permanent, Full-Time London, West End About the role The FRA has been innovative in its approach to Higher Education. Our accelerated degree programmes are unique within fashion business education in the UK. They...

  • Guest Curator

    4 weeks ago

    London, United Kingdom Marriott International, Inc Full time

    **Job Number** 23032664 **Job Category** Rooms & Guest Services Operations **Location** W London, 10 Wardour Street, London, London, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** The W Insider role differentiates the W brand by delivering access to the newest, most...

  • JCA | London Fashion Academy

    4 weeks ago

    London, United Kingdom Jca Full time

    The world famous pioneer of handmade luxury shoes and Creative Director of JCA | London Fashion Academy, Professor Jimmy Choo OBE, invites aspiring fashion design innovators to develop their own unique style at his brand new Academy and Incubator. Whether you’re just starting out or are a seasoned pro, JCA is aimed at supporting the next wave of fashion...

  • Setter, Jessica McCormack

    1 week ago

    London, United Kingdom Jessica McCormack Full time

    Supporting the work of the Jeweller since 2006 Setter The role Setter Jessica McCormack Mayfair, London The Jessica Mccormack Brand Renowned London based diamond jeweller, Jessica McCormack, is known for her distinctive aesthetic, bringing modernity to craftsmanship. Handcrafted in-house, her designs effortlessly fit into her...

  • Bartender- Full Time Immediate Start

    6 days ago

    London, United Kingdom Golden Vale Pubs Full time

    We are looking for an experienced bar person to join our team . The ideal candidate will be experienced on all round bar tasks including cocktails , food service and cellar work . . we are a busy bohemian pub in Highgate with a full roster of events and is a great working environment Languages: English – Expert Employment: Full-time Flexible 4/5...

  • Supervisor (Flexible)

    4 weeks ago

    London, United Kingdom The Foschini Group TFG London Full time

    Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising...

  • Commis Chef

    6 days ago

    London, United Kingdom WC Wine and Charcuterie Bloomsbury Full time

    Seeking a Commis Chef with a passion for quality food (and if possible an interest in wine).. . This exciting job is about creating outstanding cheese and charcuterie boards as well as tapas, and presenting them with style to our customers. Experience: Required Languages: English – Expert Employment: Full-time Schedule: Monday to Sunday Salary: ...