![Thornton Gregory LTD](https://media.trabajo.org/img/noimg.jpg)
Head of Service Delivery
4 weeks ago
I am working with a Global Travel business who are searching for a Head of Service Delivery.
We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems.
Currently, support has traditionally involved a very small number of centrally managed and supported applications with regional teams in place providing some local application support, as well as hardware and infrastructure services. However, the number of applications and services in the portfolio is increasing, as is the need to provide end to end testing, follow-the-sun support and to coordinate support around the world with locally-based teams where appropriate.
The Head of Service Delivery takes ownership for providing end-to-end and continued support services by following ITIL best practices and supervising day-to-day operational tasks. They demonstrate a strong commitment to Customer Service and a deep knowledge of our clients business as well as strong relationships with the user community.
My Global client would like to speak to Service Delivery Managers who would like to take the next step into a leadership position. This role is all about customer impact and change.
We are looking to create a unified point of entry for all IT Support services.
Ideally you would have come from the Travel industry and although others are considered, a finance or insurance background won’t fit.
For a full specification and more information, please make contact asap
Thornton Gregory Ltd.Spicer Studio,5-6 Spicer Street,St Albans,AL3 4PQ
#J-18808-Ljbffr-
Head of Service Delivery
2 months ago
Doncaster, South Yorkshire, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a...
-
Head of Service Delivery
3 weeks ago
Doncaster, South Yorkshire, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a...
-
Head of Service Delivery
3 weeks ago
Doncaster, South Yorkshire, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a...
-
Head of Service Delivery
3 weeks ago
Doncaster, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved...
-
Head of Service Delivery
1 week ago
Doncaster, Doncaster, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a very...
-
Senior Service Delivery Manager
4 weeks ago
Doncaster, South Yorkshire, United Kingdom DFS Furniture Ltd Full timeThe Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between IT services and all business areas. Your deep expertise in our processes will be...
-
Senior Service Delivery Manager
4 weeks ago
Doncaster, South Yorkshire, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a...
-
Senior Service Delivery Manager
2 months ago
Doncaster, South Yorkshire, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a...
-
Senior Service Delivery Manager
3 weeks ago
Doncaster, South Yorkshire, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a...
-
Senior Service Delivery Manager
3 weeks ago
Doncaster, South Yorkshire, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a...
-
Doncaster, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 329981**Salary**: - £62,873 - £76,728- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band C**Contract type**: - Permanent**Type of role**: - Senior leadership**Working pattern**: - Full-time, Part-time**Number of jobs available**: - 1Contents Location About...
-
Doncaster, United Kingdom Ministry of Justice Full timeSalary 1 - £62,873 - £76,728 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Yorkshire and the Humber City/Town 1 - Doncaster Building/Site 1 - NPS 34 BENNETTHORPE DONCASTER, DN2 6AD Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band C Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time Role...
-
Senior Service Delivery Manager
4 weeks ago
Doncaster, Yorkshire, United Kingdom DFS Furniture Ltd Full timeThe Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between IT services and all business areas. Your deep expertise in our processes will be...
-
Senior Service Delivery Manager
2 days ago
Doncaster, South Yorkshire, United Kingdom DFS Furniture Ltd Full timeThe Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between IT services and all business areas. Your deep expertise in our processes will be...
-
Customer Service Delivery Driver
1 week ago
Doncaster, Doncaster, United Kingdom JJ Food Service Full timeCustomer Service Delivery Driver (7.5)Are you looking for a driver job with a great work-life balance? Do you have a friendly nature and enjoy meeting new people? Then this could be the job for you.At JJ Foodservice, we know life doesn't revolve around work. That's why our drivers have regular local delivery areas with no rotas, evenings, or weekends.You...
-
Blind Veterans UK
1 month ago
South Yorkshire, United Kingdom Confederation of Service Charities Full timeYou are here: Home / News / News / Blind Veterans UK – Equipment Delivery & Installation Technician Blind Veterans UK – Equipment Delivery & Installation Technician Sheffield, South Yorkshire (with travel across the UK, including regular overnight stays) About Us We’re Blind Veterans UK, a charity that helps vision-impaired ex-service people from...
-
Senior Service Delivery Manager
1 week ago
Doncaster, Doncaster, United Kingdom Thornton Gregory LTD Full timeI am working with a Global Travel business who are searching for a Head of Service Delivery. We are looking for a Head of Service Delivery to revolutionise the teams and processes and create ONE cohesive team providing 24/7 support QA and supplier contract management for all applications and systems. Currently, support has traditionally involved a very...
-
Deputy Head of Operations
2 weeks ago
Doncaster, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeIf you are looking for a new challenge which will make a difference, an opportunity has arisen to join our A&E Operations Team as Deputy Head of Operations, based in Doncaster. Reporting to the Head of Service Delivery and Quality, the post holder will manage the day-to-day operational and tactical delivery across a specified geographic area(s), ensuring...
-
Customer Service Delivery Driver
3 weeks ago
Doncaster, United Kingdom JJ Food Service Full timeCustomer Service Delivery Driver (7.5) Are you looking for a driver job with a great work-life balance? Do you have a friendly nature and enjoy meeting new people? Then this could be the job for you. At JJ Foodservice, we know life doesn’t revolve around work. That’s why our drivers have regular local delivery areas with no rotas, evenings, or...
-
Head of Customer Delivery
2 weeks ago
Doncaster, United Kingdom Automated Analytics Full time**About us** Automated Analytics combines cutting-edge artificial intelligence with marketing, recruitment, and analysis software. Our clients are provided with a platform to automate their sales and recruitment campaign management and unlock the power of accurate and fast business intelligence through insight and analysis. Automated Analytics is proud to...