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Receptionist

2 months ago

United Kingdom Padium Full time €13

Role: Receptionist

Padium, Canary Wharf

About Padium

Padium is the new premium padel operator in the UK. We opened our flagship club in Canary Wharf in August 2023. Our vision is to create a community-driven brand where we deliver a world-class experience before, during, and after a match. We offer state-of-the-art facilities including high-quality padel courts, premium locker rooms with towel service, a pro shop stocked with the latest padel equipment and retail, a smoothie bar, and a mezzanine floor with a comfortable lounge area.

Description of the role

As receptionist at Padium you are the first person to meet and greet our customers and make sure they feel welcome. You will during your shift work in the reception, as well as in the smoothie bar and also make sure that the facilities maintain a clean appearance throughout the day. We are looking for a person who’s excited to join our team of receptionists at Canary Wharf and be an integral part of creating a world-class experience and strong company culture.

Key Responsibilities

  • Deliver first class customer service at all times
  • Greet and assist customers with their reservations and any questions they might have
  • Ensure a clean and welcoming atmosphere at all times
  • Deliver quality smoothies and/or coffees as well as customer service in our smoothie bar
  • Maintain product knowledge for, and sell retail and equipment
  • Maintain the club's high standards of cleanliness
  • Keep the retail, bar, and changing rooms stocked
  • Report any discrepancies or lack of stock to management
  • Follow Playtomic Policy rules and have knowledge of the system

Candidate profile and experience

  • Strong customer service skills
  • Friendly, outgoing personality and enjoy social interaction 
  • Ability to prioritise and work within a fast-paced environment
  • Have an eye for detail and care for the club’s appearance and cleanliness
  • Maintain a professional appearance and behaviour
  • Excellent communication skills
  • Passionate about padel and excited to be part of the founding team at Padium and to contribute to building a strong company culture
  • Previous experience from customer service jobs is required and it’s meriting if you have experience from working at a padel club or if you play padel yourself
  • Candidates must be at least 18 years or older to apply

Salary

£13 / hour

Working hours

We are looking for a receptionist to join our team, to work 20-30 hours hours a week. The club is open 7 days a week, and the shifts times are between the hours of 7.00am and 22.30pm Monday to Sunday. We will put together a weekly schedule for each receptionist with regular times from week to week.

Starting date

The candidate is expected to start in September 2024.

Application

Send your application to Lily Freeman, Assistant Club Manager: lily@padium.com