Housing Business Support Officer

17 hours ago

Benfleet Essex, United Kingdom Essex County Council Full time

Essex County Council are delighted to be advertising the role Housing Options Business Support Officer on behalf of Castle Point Borough Council. Housing Options Business Support Officer
Full Time – 37 hours
Sunday 21st December 2025
Castle Point Borough Council is seeking to appoint a dedicated and compassionate Housing Options Business Support Officer to deliver a resident focussed, data led, performance driven service.
You will be supporting our Housing Options team through providing a high level of efficient and effective administrative, technical and customer-focused support. This role ensures the smooth operation of housing services, supports strategic initiatives and helps maintain high standards of service delivery.
Being responsible for data management – Collecting, analysing and reporting on data related to housing options services.
Acting as the first point of contact for the Housing Options Service by addressing resident queries and providing excellent customer service.
Maintaining performance management frameworks.
Organising and supporting events relating to Housing Options services, such as tenant forums, community events and team meetings.
Who can act with integrity, take responsibility and manage stress effectively while maintaining high levels of motivation to support the work of the service to achieve successful outcomes for residents.
27 days Annual leave
FREE Gym membership
Membership of the Local Government pension scheme
Eye test vouchers
Professional learning development opportunities
Staff discounts
Employee Assistance Programme
For an informal discussion regarding this role, please contact Recruiting manager – Harvinder Parhar – hparhar@castlepoint.The successful applicant will be subject to an Basic Disclosure & Barring Service (DBS) check.
The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.
Housing Options Business Support Officer - JD.pdf (164kb)
Apply online
Housing Options Business Support Officer
This role is being advertised on behalf of Castle Point Borough Council therefore all applications must be submitted via the Castle Point Borough Council website. Please note any applications submitted via the Working for Essex ‘apply’ button will be advised to reapply via the Castle Point Borough Council website .

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