Senior Salesforce Solution Architect

3 weeks ago

London, Greater London, United Kingdom Optibus Ltd Full time

We are seeking an experienced and highly skilled Senior Salesforce Solution Architect to lead the design, development, and implementation of innovative Salesforce solutions that meet our business needs.

This role involves working closely with cross-functional teams to ensure the optimal use of Salesforce capabilities and alignment with our strategic goals. Reporting into the Global VP of Revenue Operations.

Key Responsibilities

Solution Design and Architecture:

  • Lead the architecture and design of scalable, high-performance Salesforce solutions.
  • Translate business requirements into well-architected solutions that leverage Salesforce and its ecosystem.
  • Provide expertise on Salesforce best practices and governance.

Technical Leadership:

  • Act as the subject matter expert for Salesforce technologies, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and others as applicable.
  • Oversee the technical design, development, and integration of Salesforce solutions with other systems.
  • Lead technical discussions, reviews, and ensure adherence to architectural standards.

Stakeholder Engagement:

  • Collaborate with business leaders, product owners, and other stakeholders to gather requirements and define project scope.
  • Provide technical guidance and articulate the benefits and risks of Salesforce solutions.
  • Deliver presentations and demonstrations of proposed solutions.

Development and Integration:

  • Oversee and guide the development team in creating custom Salesforce applications and integrations using Apex, Visualforce, Lightning Web Components (LWC), and APIs.
  • Ensure seamless integration of Salesforce with third-party applications and systems.

Compliance and Quality Assurance:

  • Implement and enforce security, compliance, and data governance standards.
  • Ensure Salesforce solutions align with industry best practices, organizational goals, and regulatory requirements.
  • Stay updated with the latest Salesforce releases, features, and capabilities.
  • Recommend and implement new tools or processes to enhance productivity and solution effectiveness.
Requirements

Education:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Experience:

  • 8+ years of experience working with Salesforce, including architecture and solution design.
  • Proven track record in implementing large-scale Salesforce projects in complex environments.

Technical Skills:

  • Proficiency in Salesforce development tools (Apex, Visualforce, Lightning Web Components).
  • Strong knowledge of Salesforce integration patterns (REST/SOAP APIs, middleware).
  • Expertise in data modeling, security, and platform customization.
  • Familiarity with DevOps tools (e.g., CI/CD, Git, Jenkins) and agile methodologies.

Certifications (Preferred):

  • Salesforce Certified Technical Architect (CTA) is highly desirable.
  • Strategic thinker with a data-driven approach.
  • Exceptional problem-solving and analytical skills.
  • Effective communicator, capable of simplifying complex concepts for diverse audiences.
  • Strong communication and interpersonal abilities to effectively engage with stakeholders at all levels.

About Optibus:

Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 6,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver conditions. With offices globally and a team of 350+ employees, Optibus fosters a collaborative culture centered on innovation, determination, and impact.

Why Join Optibus?

  • Be part of a company revolutionizing public transportation with cutting-edge technology.
  • Collaborate with global teams passionate about sustainability and innovation.
  • Enjoy a dynamic and inclusive workplace culture that values growth and creativity.
  • We offer a hybrid work environment, with employees expected to be in the office two days a week at our London Wall office. The remaining days can be worked remotely to support work-life balance and flexibility.

Optibus is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. It is our responsibility at Optibus to provide an inclusive and accessible interview experience for all. We will provide reasonable accommodations for all candidates in need of individualized support during the hiring process.

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