Residential Property

2 days ago

St Asaph Denbighshire, United Kingdom K & C Construction Ltd Full time

K&C Construction Ltd

Permanent 

36 Hours per week 

Monday - Friday 

Competitive Salary: £23K - £26K

Closing Date: 16/10/2024

We are looking for a meticulous and organised individual with a passion for property management and customer service. We are a leading construction company with an expanding rental portfolio, and we’re looking for a  Residential Property / Customer Care Coordinator to join our dynamic team in North Wales.

Benefits:

  • Car Allowance 
  • Minimum 23 days holiday a year, with additional days accrued based on length of service
  • Life Cover
  • Pension Contribution
  • Training towards Rent Smart Wales certification if required

Key Responsibilities

  • Customer Care : Provide exceptional support to homeowners and tenants, addressing enquiries, concerns, and maintenance requests promptly and professionally.
  • Property Management : Oversee a diverse portfolio of residential properties, ensuring they are well-maintained and compliant with regulations.
  • Chasing & Follow-Ups : Efficiently chase up contractors, suppliers, and team members to ensure timely completion of tasks.
  • Rent Smart Wales : Although certification is desirable, it’s not essential. You will be responsible for keeping properties compliant with Rent Smart Wales and other housing standards.
  • Tenancy Management : Assist in managing tenancy agreements, renewals and inspections.
  • Organisational Excellence : Maintain meticulous records and ensure smooth communication between all stakeholders, including contractors, tenants, and homeowners.

Desirable Skills & Experience:

  • Strong organisational skills : Ability to manage multiple tasks and prioritise effectively.
  • Communication : Excellent interpersonal and written skills for dealing with customers, tenants, and contractors.
  • Attention to Detail : A meticulous eye for detail in coordinating maintenance, compliance, and tenant care.
  • Proactive Attitude : A self-starter with the ability to chase up on outstanding tasks and ensure swift resolutions.
  • Rent Smart Wales Certification : Desirable but not essential; training will be provided for the right candidate.
  • Experience : Previous experience in property management is essential while experience in customer service, or a related field is preferred.
  • Microsoft: Highly proficient in using all  Microsoft packages
  • Full UK driving licence

If you are a motivated, detail-oriented professional who thrives in a fast-paced environment, we’d love to hear from you

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