Head Of Consumer Duty

3 weeks ago


United Kingdom Legal & General-PJP Full time

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions. 

Job Description

We’re recruiting for a Head Of Consumer Duty Implementation to join us on a 12 month FTC. We’re offering a competitive base salary, 12% car allowance and strong benefits package.

What you'll be doing:

  • Leading the implementation and ongoing embedding of Consumer Duty
  • Supporting the group with all Consumer Duty implementation queries to ensure full compliance with regulations
  • Producing Customer Outcome MI and preparing and presenting board papers
  • Acting as the subject matter expert for Consumer Duty,
  • Working closely with HR and business units to ensure that Consumer Duty is part of L&Gs culture

Qualifications

Who we're looking for:

  • You will need a strong understanding of the Consumer Duty regulation
  • Have a background in Financial Services
  • Experience in working in large and complex organisations
  • Strong stakeholder management and communication skills
  • Track record of success in driving improvement and delivering results

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Private medical insurance (permanent employees only)
  • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
  • Competitive family leave
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
  • There are the many discounts we offer – both for our own products and at a range of high street stores and online
  • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. 

We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. 

We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

If you’re open to find out more, we'd love to hear from you.


  • Head Of Consumer Duty

    3 weeks ago


    United Kingdom Legal & General-PJP Full time

    Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...


  • United Kingdom Consumer Additions Full time

    Interim Head of Commercial Finance Location: Central London with a flexible WFH policy Duration: 6 months Salary: £110-130k, depending on experience Consumer Additions has partnered with a high-growth wholesale/e-commerce company to recruit a 6-month interim Head of Commercial Finance. This position manages a team of 3 that has responsibility for...


  • United Kingdom Consumer Additions Full time

    A leading leisure business, based in central London, are looking to recruit a Head of Finance Business Partnering opportunity, on a fixed term contract basis for 12-15 months. This organisation is one of the most reputable businesses in their space and its commercial finance function is recognised as one of the best in the industry. Managing a team of 4...


  • United Kingdom Consumer Additions Full time

    Interim Head of Commercial Finance Location: Central London with a flexible WFH policy Salary: £110-130k, depending on experience Consumer Additions has partnered with a high-growth wholesale/e-commerce company to recruit a 6-month interim Head of Commercial Finance. This position manages a team of 3 that has responsibility for commercial finance...


  • United Kingdom Consumer Additions Full time

    Consumer Additions are currently partnering with PE backed global education business, they are looking for an Interim Commercial Finance Manager to join their team based in London. Key Responsibilities: Ownership of in-year and longer-term business planning processes such as Budget and 5YP, including scenario analysis and target setting. Work with the...

  • Commercial Manager

    2 months ago


    United Kingdom Consumer Hub Full time

    Fast Growing Food-to-Go Business with an Appetite for Convenience What’s your go to grab-and-go? Meal deal and a sandwich? Protein bar and a Water? Hot pastry goodness? (my personal fave as a northern lad) Whatever you fancy when you’re hungry on the go – our client definitely have a solution that’ll suit you. One of the UK’s fastest growing...

  • Commercial Manager

    2 months ago


    United Kingdom Consumer Hub Full time

    Fast Growing Food-to-Go Business with an Appetite for Convenience What’s your go to grab-and-go? Meal deal and a sandwich? Protein bar and a Water? Hot pastry goodness? (my personal fave as a northern lad) Whatever you fancy when you’re hungry on the go – our client definitely have a solution that’ll suit you. One of the UK’s fastest growing...


  • United Kingdom St. James’s Place Full time

    St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible...


  • United Kingdom St. James’s Place Full time

    St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible...


  • United Kingdom St. James’s Place Full time

    St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible...


  • United Kingdom St. James’s Place Full time

    St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible...


  • United Kingdom St. James’s Place Full time

    St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible...


  • United Kingdom Harrison Scott Associates Full time

    Northern Sales Executive – Labels, consumables Job Title: Northern Sales Executive – Labels, consumables This market leading labels, consumables and hardware provider seeks an experienced Sales Executive to generate new business through a combination of existing accounts and pursuing new accounts. *** This position has now been filled, but has...


  • United Kingdom Consumer Additions Full time

    Consumer Additions are currently partnering with a B-crop Outdoor Clothing brand to look for a 3-month Interim Accountant to in the team based down in Cornwall. Taking ownership of specific month-end duties, including monthly preparation of balance sheet reconciliations Providing additional support to the Financial Controller with P&L month-end close...


  • United Kingdom Consumer Additions Full time

    Consumer Additions are currently partnering with a B-crop Outdoor Clothing brand to look for a 3-month Interim Accountant to in the team based down in Cornwall. Taking ownership of specific month-end duties, including monthly preparation of balance sheet reconciliations Providing additional support to the Financial Controller with P&L month-end close...


  • United Kingdom IGA Talent Solutions Full time

    IGA is working with a large national public transport business that is seeking a talented Customer Insight Manager. This role supports the business with actionable insights that drive customer-focused decision-making. You’ll design and manage insight projects across various business units and central functions, ensuring the needs of local authorities,...


  • United Kingdom IGA Talent Solutions Full time

    IGA is working with a large national public transport business that is seeking a talented Customer Insight Manager. This role supports the business with actionable insights that drive customer-focused decision-making. You’ll design and manage insight projects across various business units and central functions, ensuring the needs of local authorities,...

  • NW Sales Executive

    3 weeks ago


    United Kingdom Harrison Scott Associates Full time €40,000

    NW Sales Executive – Pressroom Consumables Job Title: NW Sales Executive – Pressroom Consumables Salary: Basic Salary up to £40k pa plus Comm / Car / Benefits Role – Business retention / development via sales of consumables: rollers and printing blankets etc in the North West. Our established and successful Client distributes specialist...

  • Sales Executive; M1

    3 weeks ago


    United Kingdom Harrison Scott Associates Full time

    Job Title: Sales Executive; M1 – Pressroom Consumables Client Profile: Leading UK based Supplier of Pressroom Consumables. Role Function: Managing existing Accounts and developing New Business. Essential Requirements: Previous / recent experience in selling Pressroom Consumables. The successful Candidate will have first class communication and...

  • Junior Associate

    2 months ago


    United Kingdom State Bank of India Full time

    We are currently seeking a Senior Associate specializing in Products to join our product department. The position is based in Harrow. Job : Supporting the Deputy Manager - Products in Product development, MI and Consumer duty implementation along with supporting Deputy Manager - Products in managing and supporting the product team. Job Opportunity: ...