Client Applications, Product Developer

3 weeks ago

London, Greater London, United Kingdom Acord (association For Cooperative Operations Research And Development) Full time

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

About Citi Securities Services:

As part of Citi's Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries.

Within Securities Services, the Data, Digital, and Innovation team runs the data and innovation products and is responsible for building the future of data for Securities Services. This team seeks an experienced Vice President Product Manager (Product Developer) to join our London team.

Job description:

In this role you can shape our organization's future by building and innovating the digital data experience for our clients. The Product Manager will be responsible for the management, development and growth of Securities Services Data Visualization platform for clients. This role is also responsible for the development and growth of our AI-powered search application.

Responsibilities:
  • Own the strategy and roadmap for their product. The product developer must work with internal and external partners to understand the value proposition from the perspective of the end user and from the perspective of the market. They must also understand how the value proposition of the application fits within the end-to-end client experience in Securities Services.
  • Responsible for product engagement and adoption. Work closely with client organizations to define successful product engagement amongst target users and to achieve the desired engagement and usage.
  • Responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs.
  • Manage the end-to-end product development lifecycle and scope product releases, agreeing to and tracking business priorities, writing user stories, guiding design, incorporating regulatory and compliance requirements and investment tracking.
  • Follow the market, industry, and client trends to own field and incorporate, as appropriate, into the product roadmap.
  • Develop plans, prioritize, coordinate the design and delivery of products, or features for product releases, and serve as product ambassador within user community.
  • Work in close co-ordination with Technology to develop the technical strategy for the product.
  • Create clear and specific project plans, business and technical requirements documents for product execution.
  • Interact with business managers, technology, and sales to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy.
  • Focus on control and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Experience required:
  • Relevant experience in digital product management and in client experience.
  • Knowledge of Securities Services is preferred.
  • Intellectual curiosity, analytical and conceptual thinker.
  • Proactively seeks and develops new opportunities.
  • Attention to detail and process/analytic mindset.
  • Ability to build networks and relationships internally and externally.
  • Familiarity with product development methodologies.
  • Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access.
  • Comfortable with performing data investigations that require a high degree of accuracy with tight timescales.
  • Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets.
  • Ability to structure and break down problems, develop solutions, and to drive to results.
  • Process Management knowledge with a propensity for detail and comprehensiveness of content.
  • Ability to collaborate and clearly communicate with team members of an organization.
  • Project Management skills with experience leading large cross functional initiatives.
  • Generation of reports and presentations for management education.
Qualifications:
  • Bachelor's/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Product Management and Development
Job Family:
Product Development
Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the EEO is the Law poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting.

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