Band 8a Safety Informatics

2 weeks ago

London, United Kingdom Royal Free London NHS Foundation Trust Full time

Job Summary

This role supports the delivery of a safety informatics quality improvement agenda across a large trust and is responsible for project managing several workstreams, working collaboratively with other program managers and CPG teams, to deliver service improvement projects. The post holder will have expertise in program and project management, improvement methodology, and have a proactive 'can do' approach, be highly motivated and confident in managing challenging and changing workloads. The post holder will have excellent written and verbal communication skills and will bring a strong customer service approach to their role. The role is responsible for the management and development of DATIX/DCIQ and other safety informatics systems, including monitoring of data quality and reporting and including external reporting of data. They will lead a team to ensure that all staff have appropriate access and training. The role will have a strong working knowledge and experience of implementing and managing all DATIX/DCIQ modules, the ability to design and implement new modules and knowledge of other safety informatics systems as well as a thorough understanding of the external reporting requirements. The post holder will coordinate the sourcing, implementing and maintenance of other clinical management systems. The post holder will have a strong working knowledge and experience of implementing and managing risk and safety and will provide advice and support on risk issues.

Main Duties of the Job

Ensure Datix/DCIQ systems are fit for purpose
Ensure all staff have appropriate levels of access to the system
Liaise directly with Datix/DCIQ and procurement partners on behalf of the Trust
Develop and negotiate service level agreements between internal stakeholders and external providers
Responsible for development and monitoring of KPIs across all safety informatics systems
Acts as the Trust contact with the external software provider/s ensuring service is fit for purpose
Acts to ensure that maintenance requirements / interventions are actioned
Maintains the integrity and security of the system maintaining a log of users, levels of control, introduction of new accounts, unlocking existing accounts, closure of old accounts, quality of data entry and management of new installations or upgrades
Lead on the review of any risk systems contracts and tenders for procurement
Responsible for the installation and maintenance of Datix/DCIQ
To act as line manager and provide supervision of Datix/DCIQ administrative staff.
Ensure that all updates from the software supplier are analyzed and any changes put into effect on the designed report forms and the training manuals.
Responsible for the management and development of safety informatics systems for the Trust
Responsible for adapting and redesigning risk systems, particularly Datix

About Us: Infection Control

Infection control is everyone's responsibility, it is the duty of every member of staff to take personal responsibility for the prevention and control of infection

Confidentiality & Data Protection

The post holder has a responsibility to comply with the Data Protection Act 1998 and maintain confidentiality of staff, patients and Trust business.

Equality and Diversity

The Trust values equality and diversity in employment and in the services we provide. It is committed to promoting equality and diversity in employment and will keep under review our policies and procedures to ensure that the job related needs of all staff working in the Trust are recognized.

No Smoking Policy

The Trust implemented a No Smoking Policy, which applies to all staff. Staff contravening this policy will be subject to disciplinary procedures.

Standards of Dress

All staff are expected to abide by the Trust's guidance on standards of dress.

Job Description

Job responsibilities: As outlined within the JD which is attached to the job authorization request. Please do let me know if I need to enter this within this text box, or if you can use that to inform this section.

Person Specification: Royal Free World Class Values

Essential: Demonstrable ability to meet the Trust Values
Education & Professional Qualifications Essential:
- IT degree or similar, or equivalent experience
- Datix Certified Professional (DCP)
- Masters level qualification, or equivalent experience
- Evidence of further professional and personal development
Desirable: Business/Project Management qualification, or equivalent experience
Experience Essential:
- Specialist systems experience in Datix
- Experience delivering training and developing and working with training systems
- Experience managing staff
- Experience working in multi-site environments
- Experience implementing change management projects
- Risk management experience
- Knowledge of quality improvement tools and techniques and/or demonstrable experience in project management in an acute care environment
- Knowledge of root cause analysis investigation tools and techniques
- Ability to efficiently manage data flows to support accurate, informative and timely reporting with the collation and analysis of statistical and qualitative information
- Experience of effective working within a team and alone
- Experience of working with minimal supervision
- Knowledge of the components of governance, risk management, compliance and assurance function; current NHS national policies, standards, requirements

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