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Customer Relation Manager

4 weeks ago

Ipswich, Suffolk, United Kingdom Crest Nicholson plc Full time
Crest Nicholson has been building new homes for 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.

Delivering a great customer experience is at the heart of what we do – and we'd like you to shape how we do it.

Your enthusiasm for our brand and for making customers feel truly valued will be infectious as you carry out your responsibilities:

Showcase our thoughtfully-designed homes to customers after they're built, so they understand their benefits, like flexible living and energy efficiency.

Visit your customers once they've moved in to make sure they are happy, and if they have concerns, help resolve them.

Hopefully you'll tick all the boxes below, but don't worry if not as we're committed to investing in training and your career development:

Knowledge of the homebuilding industry desirable but not essential as training will be provided.

A natural in building and fostering internal and external relationships.

Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities.

Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive.

Benefits and package:

~ Competitive salaries and bonus schemes

~ Company car/allowance

~ Share save Scheme

~ Private pension

~ Private healthcare and cash plan options

~25 days' annual leave

~ Retail discounts

the Company will consider flexible working requests for all roles.

We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under 'Recruitment Privacy Policy'.