Enterprise IT Architect

2 days ago

London, United Kingdom Cognizant Full time

CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.Cognizant has over 350,000 employees as of January 2024. Cognizant Consulting
At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.
We are seeking a highly experienced Telco Enterprise Architect with a deep understanding of BSS, strong working knowledge across OSS, and broad technical insight across Network domains (Mobile, Broadband, IP/Transport, and Fixed Line). The ideal candidate will bring thought leadership, excellent communication skills, and hands-on expertise in AI, Generative AI, and Agentic AI frameworks, enabling them to guide end-to-end digital transformation initiatives.
Develop enterprise-level architecture blueprints covering BSS, OSS, Network, and cross-domain integrations.
Lead modernization initiatives across legacy BSS/OSS, cloud migration, network transformation, and digital customer experience.
Customer Management, CRM, Order Management, Billing/Charging (OCS/OFCS), Product Catalogue, Digital Channels.
Service Assurance, Service Fulfilment, Inventory, Orchestration, and Network Management.
Network Architecture
Good understanding of Mobile (4G/5G), Fixed Line, Broadband, and Transport Network architectures.
Awareness of network functions: RAN, Core, IMS, SDN/NFV, Transport, and network slicing concepts.
Work closely with network teams to enable network-to-IT integrations and cloud-native network architectures.
AI/GenAI/Agentic AI Leadership
Identify opportunities for AI and Agentic AI infusion across BSS, OSS, customer service, operations, field services, and network operations.
Design AI-enabled architecture patterns (decisioning, autonomous agents, automation, predictive operations).
Work with data teams to define data models, AI pipelines, governance, and security patterns.
Evaluate AI tools, LLMs, and agent frameworks suitable for telco enterprise environments.
Provide thought leadership and influence stakeholders on AI transformation roadmaps.
Strong expertise in BSS architecture + working knowledge in OSS, Telco Networks, Cloud, APIs.
~ Exposure to AI/GenAI frameworks, RAG, vector databases, LLMOps, MLOps, and ideally multi-agent/agentic architectures.
~ Familiarity with industry tools (ServiceNow, Netcracker, Amdocs, Ericsson, Nokia, Salesforce, AWS/Azure/GCP).

Thought leadership in digital transformation, AI-driven telco operations, and cloud-native evolutions.
TOGAF, TM Forum, Cloud certifications (AWS/Azure/GCP).
Exposure to SAFe Agile environments.
This position plays a pivotal role in shaping the future of a digital, AI-native telecom enterprise, driving convergence across IT, Network, and AI landscapes, and enabling the next generation of autonomous operations and customer experiences.

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