Planning Specialist

2 weeks ago


York North Yorkshire, United Kingdom Routeware, Inc. Full time

Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. Transform waste collection to drive a better future for generations to come.

Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.
Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

The Fulfillment Specialist is responsible for managing the flow of devices through the configuration process. This role includes regular monitoring of the current Fulfillment workload and the subsequent configuration work to the FST Team in the Portland office. Prompt processing and configuration of devices is essential.

Configuration of new devices
Quality Checks (QC) on new devices
Manages the flow of devices through the configuration process
The Configurations Lead is the primary point of contact for all technical revisions to the configuration process
Supports the wider Fulfillment team with configurations
Distribution of configuration workload to the Fulfillment team
Manages and maintains configuration documentation on an ongoing basis
Creative problem solver
Experience with CRM software, Ideally Salesforce
Experience with Microsoft and Google Office Suites
Microsoft Office Suite and Salesforce experience is a major
Flexible Working Hours
Sick Pay
On-Site Parking
Company Pension Program
Generous Holiday Leave
At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.



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