IT Specialist

Universitätsklinikum Düsseldorf Medical Services GmbH (UKM) is one of four wholly-owned subsidiaries of the University Hospital Düsseldorf (UKD), the largest hospital in Düsseldorf. The activities in a maximum care hospital are diverse and interdisciplinary. This includes the areas of project management, construction & technology, laundry, AEMP, security services, UKM IT, logistics, archives and much more.
Universitätsklinikum Düsseldorf Medical Services GmbH serves the UKD in the area of UKM IT, among other things, and supports the UKD's IT infrastructure with a wide range of IT services. IT support plays a very important role in this. To sustainably strengthen our team in 2nd level support in the area of UKM IT, we are looking for five
IT - IT specialist 2nd level support (m/f/d)
As an IT specialist in 2nd level support, you will be responsible for analyzing and solving hardware and software problems for our IT users at the university hospital and will be a competent contact person for our users with more complex IT issues.
Analyzing hardware and software problems and developing solutions using a ticket system according to the ITIL standard
Installation and maintenance of hardware and software
Carrying out tests and analyses
Completed training as an IT specialist or comparable qualification with an IT focus
Sound knowledge of IT technology and handling hardware and software
Experience in managing external service providers and in the field of media technology (projector, screen, TV & sound systems)
Strong analytical thinking with a willingness to participate in training and further education
Good written and spoken German skills
A strong customer focus, enjoyment of working with people and team spirit round off your profile
.... A whole catalog of diverse training opportunities for professional and personal development
We look forward to receiving your informative application documents, stating your earliest possible starting date - preferably by e-mail, in PDF format - to: ukm.bewerbungen[AT]med.UKM University Hospital Düsseldorf Medical Services GmbH
Keyword: 231121 IT-FI 2nd-Level-Support (m/f/d)
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