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Training Services Consultant

4 months ago

Hamilton South Lanarkshire, United Kingdom Stratstone Full time

Service Advisor
Stratstone Mercedes-Benz of Hamilton
Basic salary of £26,858 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services
Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone Mercedes-Benz of Hamilton?
As the UK's leading luxury automotive retailer, we're dedicated to providing an unparalleled premium experience for our customers. We're looking for someone to truly make an impact and bring our vision to life, emulating our rich automotive heritage and ensuring every customer visit is unique and tailor-made.
the people who make a difference to our environments, our customers and their experience. As a Service Advisor, you'll take care of our customers' service bookings, whilst offering advice and keeping customers fully informed throughout the time their car is with us.
What does the role of Service Advisor involve?
Provide estimates for work, and book in service and repair work for our customers' vehicles
What qualities do I need to succeed in the Service Advisor role?
Must have Service Advisor (automotive) experience
Background in customer service and an interest in the automotive industry, whether above or below the bonnet
Flawless organisation skills, and confidence with using computer systems
Experience of sales, with the ability to maintain customer service levels whilst meeting KPIs and deadlines in a fast-paced environment
Dedication to providing an incredible service, with a passion for making our customers happy
Collaboration is at the heart of our culture, and it's the power of our group coming together that unlocks our potential to transform automotive retail. We'll empower you with the opportunities to bring out the best in yourself, and in return you'll support and bring out the best in others. Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities.