Application Support Analyst

5 days ago

United Kingdom Lorien Full time €45,000

Solutions Engineer / Solutions Analyst

Location: Wimbledon ( Hybrid 3 Days a Week)

Salary: Up to £45k + Additional Corporate Benefits Package

Role: You will be a developing skilled, and forward-thinking Solutions Analyst / Application Support Analyst who will play a key role in the implementation, customisation, and support of a portfolio of 3rd party application technologies that are core to the success of our Finance and Operations teams

Key responsibilities:

  • Working with colleagues in Technology, support the identification and analysis of complex business requirements, collaborating closely with senior business stakeholders in Finance and Operations
  • Support the design of strategic technology solutions to address evolving business needs.
  • Create detailed technical specifications for innovative FSM, PSO and X3 features and enhancements. These will include workflows, business rules, user interfaces, reports, and integration points.

Professional Requirements

  • 1 to 3 years proven experience working as an Analyst in technology development.
  • An understanding of software development principles, database management, and integration technologies related to IFS applications.
  • Good SQL knowledge with T-SQL experience. Good understanding of XML, JSON and other serialisation formats. Familiarity with scripting languages like JavaScript, PowerShell, Python, HTML, CSS, etc.
  • Good analytical, strategic thinking and problem-solving skills.
  • Experience in requirements gathering, documentation, and translating business needs into strategic technical initiatives.
  • Good communication and interpersonal skills, with a proven ability to engage effectively with senior business stakeholders.

Competencies:

  • Effective communication of technical concepts, system changes, and project updates to the Finance and Operations business teams and other technical audiences
  • Provide technical support and guidance to end-users, troubleshooting system issues, and assisting with queries that cannot be resolved by the IT Help Desk.
  • Develop user documentation and conduct training sessions to promote efficient system utilisation and user adoption.

Please apply now if you fulfil these requirements for a confidential discussion and further information

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