Operations Manager

4 weeks ago

England, United Kingdom Balfour Beatty plc Full time

Balfour Beatty has an exciting opportunity for a Operations Manager to join our growing team.

We can be flexible with the base location for this role.

As an Operations Manager you will: Proactively lead, manage and coordinate the Operator Skills Hub focusing on growing the delivery beyond the existing Dunton Wharf site by engaging with customers to develop a strategy to maximise the opportunities for training delivery and then overseeing the delivery of the works. This includes the development of new planned facilities at Iver and Lound as part of an initial phase of expansion with further phases planned in Dartford, central Scotland and the NW of England.

Taking ownership for all aspects of the OSH delivery to ensure excellent and sustained customer satisfaction embedded at a local level and delivered through well communicated and proactive engagement with the OSH JV board and partner senior teams. Adopt a consistent and robust approach to the use of the BB Business Management System whilst maintaining cognisance of our JV partners needs as well.

What you'll be doing

  • P&L responsibility for Operator Skills Hub
  • Develop a solid working relationship with our JV Partners (Flannery) and work on behalf of both partners to ensure a safe and profitable delivery of OSH training across all sites.
  • Form relationships with the customer or their representatives to develop clear
  • understanding of their requirements
  • Champion the Customer by being visible across their sites, solving problems and
  • mobilising solutions
  • Develop 12 month lookahead forecasts for the works which are resource and cost loaded
  • Develop and implement a weekly digital drum beat to ensure consistency of reporting across the workstreams
  • Manage commercial and business risk to achieve targets
  • Understand the relevant Contract terms and conditions for each project and provide executive summaries as required
  • Identify any problem areas, agreeing corrective actions with relevant stakeholders, and ensuring their implementation
  • Utilise BIM, where appropriate, and the supporting digital tool set to drive optimisation,safety and performance improvement throughout the whole project lifecycle
  • Lead, develop and coach individuals to build high performing teams and create a pipeline of talent
  • A consistent and robustly embedded safety culture across all OSH facilities, engaging with the BBPFS SHEQ, Engineering and Compliance teams to adopt a professional "best in class" delivery operation.
  • Provide monthly report to JV board covering all aspects of the Delivery function with targeted priorities and a full KPI update
  • Be aware of industry best practice and innovation, and ensure that a culture of
  • innovation and continuous improvement is engrained in the wider Delivery team
  • Ensure compliance with the Balfour Beatty Business Management System through support and audit.

Who we're looking for

  • Significant previous experience in project management, in particular managing complex jobs, within the construction industry is required.
  • Experience of training delivery desirable but not essential
  • The ability to communicate effectively is required in order to manage customer relationships, in addition to strong planning and organisation skills to deliver operational excellence and efficiency. As a result the role requires sound presentational skills and the associated confidence to deliver the message.
  • Strong leadership skills, including experience of leading teams and confidence in the ability to lead, influence and communicate with others to deliver targets are required.
  • Financial awareness is required to deliver targets, with a desire to continuously improve safety and sustainability performance.
  • The role requires a capable person-manager, able to develop and coach their team, address human resource issues promptly and robustly, taking the appropriate action when required.
  • The individual will need to be able to set, deliver and measure clear targets, possess
  • Commercial and contractual knowledge and have the ability to develop strong business acumen.
  • In developing new sites the individual will require a can do attitude to problem solving couple
  • with a willingness to ask for help.

Why work for us

Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

About us

Asset & Technology Solutions - We proudly provide comprehensive plant, vehicle and equipment services to the Balfour Beatty Group in the UK. Our strategic asset services include in-house solutions such as HGVs, tower and crawler cranes, piling equipment, fire and security services, suction excavation, modular buildings and driver risk management. We are also responsible for the Site Mobilisation Hub which acts as a catalyst for ensuring all of our projects are mobilised with the right plant, fleet and equipment on time and that we always use our in-house services for best value.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at:

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