National Commissioning and Field Service Support Engineer

3 weeks ago

Bristol, United Kingdom Clarke Energy Full time

Our Company:

Clarke Energy is an award-winning, multinational specialist in the engineering, installation, and maintenance of sustainable energy solutions for both front and behind-meter applications. Renowned for our high-quality schemes, we are committed to supporting the global net-zero transition.

Our culture is founded on integrity and high ethical standards. As the largest authorised distributor and service provider for INNIO’s hydrogen-ready reciprocating engines across 29 territories, we offer unparalleled expertise and support.

Our comprehensive solutions are strengthened by in-house design engineering, EPC (Engineering, Procurement, and Construction) project management, and market-leading 24/7 after-sales support, ensuring the reliability and efficiency of our projects.

About the role:

As a Service Department, the main function is to maintain and support gas powered generation plants, whether that is Power Generation only, Combined Heat & Power or Tri-generation. We have the technical expertise to support the complete Jenbacher gas engine product portfolio and associated balance of plant. We maintain and promote long term customer relationships through our flexible commercial agreements.

The Benefits:

  • Competitive salary + Overtime + daily allowance
  • 25 days holidays
  • Enhanced holiday entitlement based on length of service
  • Holiday buy and sell scheme
  • Company pension scheme
  • Health care cash plan
  • Life Assurance
  • Employee Assistance programme
  • Hybrid working
  • Reward and Recognition
  • Development and investment in our employees
  • Company Van fitted with racking and specialist tooling
  • Personal use of van
  • In house certified training department

The role:

  • Carry out engine, generator, balance of plant and new technology commissioning.
  • Provide a high level of technical support to the UK regions and Area Service Managers, undertaking mechanical and electrical troubleshooting to minimise engine downtime.
  • Provide mobile and flexible field service support where and when required.
  • Ensure that commissioning and field service support work is seen through to completion and to the required standards of quality.
  • Document service visits using field service/commissioning management software and complete commissioning documentation, in accordance with agreed standards of reporting.
  • Train inexperienced engineers and customers on new and recommissioned plant as and when required.
  • Liaise with Commissioning and Field Service Support manager, Product Support Manager, and other internal departments to gather and share relevant information to assist in the process of problem-solving, and effective decision making.
  • Communicate with customers, Area Service Managers, Product Support Manager and Commissioning and Field Service Support Manager ensuring that all parties are kept fully informed in a timely and appropriate manner.
  • Observe and follow Health, Safety, and Environmental standards and regulations including any customer site requirements.

Technical/Professional Knowledge and Skills

  • High level of commissioning ability, engineering knowledge and technical understanding with aptitude for both electrical and mechanical work.
  • Commissioning level of expertise for gas engines, generators and balance of plant equipment.
  • Good IT skills.
  • Basic understanding of training methods.

About you:

  • Consistently professional and reliable.
  • Ability to communicate well with colleagues, customers and contractors.
  • Effective in managing time and workload and prepared to work under own initiative.
  • Committed to quality and improvement in all aspects of work.
  • Willingness to be extremely adaptable and flexible based on workload requirements.
  • Effectiveness under pressure.

In addition, it is particularly important to the success of this role that the job holder can demonstrate the following:

  • Willingness to be extremely adaptable and flexible – takes a positive approach to work undertaken, when and where.
  • Effective communication skills
  • Independent thinking skills with strong ability to use own initiative.
  • Strong relationship building skills.
  • Effectiveness under pressure.

Essential

  • High level of technical skill with extensive service engineering or commissioning experience.
  • Excellent power generation service/commissioning knowledge.
  • High level of fault finding and fault rectification ability.
  • Willing to travel extensively and work away from home.
  • Good IT skills.

Desirable

  • Gas engine commissioning experience.
  • High voltage authorised.

This is a full time permanent position, based Nationwide with extensive travel required.

The working hours are Monday to Friday 40 hours with paid overtime.

If you are looking for a career with a growing and exciting company that truly believes its people are at the heart of its success, Clarke Energy is the place for you. With opportunities spanning 27 different locations across the world, the possibilities are endless.

People truly are our power, and we foster a positive working environment in which everyone is encouraged to thrive. As we continue to grow, so do our opportunities. We are always looking to add to our teams and continue to build our Clarke Energy family. What are you waiting for?

Feel free to apply via LinkedIn, directly through our website or contact Hannah.Cowley@clarke-energy.com

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