IT Supplier Manager

5 days ago

London, United Kingdom La Fosse Full time

Title : IT Supplier Manager

Day Rate : £105,000 + Benefits

Based : London (2-3 days a week)

Responsibilities

Strategy & Planning

  • Establish and manage supplier relationships, contract compliance, and performance standards.
  • Align supplier strategies with IT and business objectives.
  • Support Procurement with market insights and sourcing initiatives.
  • Develop and implement best practice approaches for supplier management, including Supplier Relationship Management, Contract Management, and Performance Management.

Policy & Process

  • Lead supplier segmentation and contract management aligned with regulatory requirements.
  • Define, monitor, and improve KPIs and service levels.
  • Manage supplier performance reviews, risk registers, and contract governance.

Customer & Supplier Relationships

  • Build strong partnerships with suppliers and internal stakeholders.
  • Advise on contract adjustments to meet business needs.
  • Stay informed on industry best practices and maintain supplier benchmarking.

Technical Oversight

  • Conduct vendor reviews and manage the Software Assets and Rights Management (SARM) team.
  • Ensure software renewals and IT requirements align with business needs.
  • Provide accurate data for effective decision-making.

People & Influence

  • Collaborate across IT and Procurement, driving outcomes through influence and support.
  • Act as a trusted advisor on Third-Party relationships and service delivery.

Skill Requirements

  • Qualified within own personal discipline, with extensive post-qualification work experience to include:
  • Working as part of a senior team within a complex organisation (preferably within financial services industry)
  • At least 5 years of relevant Technology procurement/vendor management experience
  • Experience of working with ITO’s and transitioning of services to a Third Party
  • Extensive experience working with offshore vendors
  • Strong technical IT knowledge
  • Understanding of interdependencies between technology, operations, and business needs
  • Strong negotiation, influencing, analytical skills
  • Project/change management skills/disciplines
  • Strong customer orientation skills and ability to proactively manage customer expectation

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