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London, Greater London, United Kingdom Northern Trust Corporation Full timeAbout Northern TrustNorthern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.The RoleWe are seeking an experienced Operational Resilience and...
Manager, Operational Resilience and Business Continuity
3 months ago
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
The Role
The Operational Resilience and Business Continuity Manager will support the Operational Resilience Practice Lead in the development and implementation of Northern Trust’s Operational Resilience Framework and associated policies. This will improve the Firm’s resilience and enable the Firm to plan for and respond to significant business disruption and implement actions to mitigate foreseeable adverse impact. Displays a balanced, cross-functional perspective, liaising with the business to ensure adherence to resiliency office methodology.
The main responsibilities:
- Support and lead on elements of the Operational Resilience Framework and supporting methodology
- Proactive management of team members within the Resiliency Office Assurance team
- Oversees the resiliency program covering the Operational Resilience Business Services Lifecycle and Business Continuity Plan Assurance Framework
- Supports the implementation and embeddedness of the Operational Resilience framework across Asset Servicing legal entities
- This includes engaging with senior leaders and relevant SMEs across Asset Servicing to map out important business services, set impact tolerances and supports reporting to business unit / legal entity committees as required
- Support in analyzing Asset Servicing’s business continuity requirements and supports the development of robust recovery strategies in relation to the prioritisation of service continuity
- Monitor and review impact of new Products and Organizational change on Asset Servicing resiliency strategy
- Identifies and solves complex, operational problems leveraging the appropriate resources within or outside the department
- Remain current on regulatory requirements, internal policies and controls related to operational resilience, business continuity and other resiliency related programs
Skills/Experience
The successful candidate will benefit from having:
- Several years experience in operational resiliency.
- People management experience - sets team priorities, and allocates resources to align with business objectives
- Working knowledge of the appropriate standards and regulations e.g., ISO22301 and FCA/PRA/BoE and other country regulator’s publications in relation to Operational Resilience
- Management skills; proven stakeholder engagement experience, engaging and inclusive management style, with experience of having managed Business Continuity / Incident Management / operational processes / risk management initiatives.
- Analytical skills – able to analyse and interpret key facts across data sources, providing stakeholders with clear and concise recommendations and reports
- ability to decide, under pressure, the best course of action required to solve a range of problems from complex queries to technical issues
- Communication and Interpersonal Skills – communicate clearly and concisely, tailoring content and style, with ability to make a positive impression on others.
- Coaching, training, and mentoring experience across diverse teams, capable of effectively managing conflict and change, resolving problems expeditiously
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center atMyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
For further information, and to apply, please visit our website via the “Apply” button below.
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