CMS Technician

CMS Technician - St Louis

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Chemical Management Technician

The Chemical Management Technician (CMS Technician) is accountable for representing company values, quality, and commitment, for maintaining adequate stock levels, and performing value added functions of chemical management on the customer site or our warehouse locations.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

· Courage Take ownership for issues and problems.

· Collaboration Share knowledge and experience with others

· Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.

What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

· We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
• Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
• Incora offers a 401K plan with company match.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you

We are passionate about Diversity & Inclusion, and we welcome applications from all people regardless of their age, race, gender, disability, religion/belief, or sexual orientation.

About you:

• Maintain strong knowledge of company products including, but not limited to, hardware, chemicals, tooling, and electric components, services, inventory systems, quality requirements, and customer plans and specifications.
• Monitor production floor bins and storage cabinets to determine when replenishment of stock is required.
• Perform regular inventory inspections for shelf life/ expiration dates as required.
• Conduct basic analysis/sampling and review of chemical compatibility to determine potential required actions to conform to customer requirements and industry regulations, as required.
• Perform chemical additions to process tanks per written guidance from customer laboratory.
• Ensure availability and coordinate delivery of necessary chemicals for additions to be processed.
• Package and prepare material for shipment.
• Utilize hand scanners to scan stocking locations on the customer site and transmit replenishment orders to company mainframe for processing.
• Receive and verify product and documentation to ensure accuracy of inventory required for the customer specifications and site.
• Gather, deliver, and stock: inventory storage cribs and fill bins/cabinets on the customer site accurately with required orders.
• Level load production floor bins as necessary due to back-order conditions, as required.
• Utilize pallet jacks, drum dolly’s, drive forklifts, and/or order picker, when trained/certified.
• Maintain floor cleanliness, apply labels, and repair and/or replace bins, cabinets, and racks, as required.
• Maintain communication with customer Production Floor Supervisors and Lead Persons to assist in new add part numbers, bin changes, and bin quantities.
• Communicate part expedites, quality issues, and/or other problems to the Lead, the Customer Program Supervisor, or Customer Program Manager for root cause analysis, communication, and implementation of a resolution.
• Actively seek and recommend process improvements to the Lead, The Customer Program Supervisor, or Customer Program Manager, to increase efficiency and accuracy.
• Accommodate special requirements which may be established by the customer, including but not limited to work schedule changes, required overtime, working holidays, and weekends, as needed.
• Conduct periodic data reviews (including but not limited to drain, clean, and refill data) to support machine maintenance as it pertains to fluids to ensure optimum performance.
• Process machine maintenance as required by draining, cleaning, and replenishing materials as required.
• Follow established work procedures to assure compliance with all customer site requirements in accordance with safety and security processes; in addition to alignment with Federal, State, and Local regulatory agencies including OSHA, FAR, EPA, DOT, and RCRA requirements.
• Performing Waste Management (Where applicable by contract/site)
• Attend regularly scheduled customer or company-sponsored meetings and/or training, as required.
• Gas cylinder deliveries, dispensing, down packing, and liquid nitrogen dewar filling.
• Ability to travel, as necessary, between customers’ sites.
• Perform other duties as assigned.

Education:

• High School Diploma or GED is required.
• Associate's degree in a closely related field, such as Inventory Management, Logistics, Chemistry, Engineering, etc. is preferred.

Qualifications and Experience:

• Excellent verbal and written communication skills, with professional daily interaction with internal and external customers, serving various levels of the company.
• Demonstrated excellence and commitment to a safe and hazard free workplace.
• Demonstrated basic knowledge and/or competency pertaining to chemical compatibility (Balancing pH levels, etc.) preferred.
• Must be able to actively support and wear PPE (Respirator, Face Shield, Apron, Gloves, etc.) as required.
• Hazwoper Training (40 Hours) required.
• DOT Training required.
• Excellent organizational and time-management skills
• Clear and accurate data entry and documentation skills
• Strong follow-through and perseverance to handle multiple tasks simultaneously.
• Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
• Ability to be detailed oriented and perform in-depth research, if required
• Ability to be cross trained in multiple critical areas of the department.
• Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel, as applicable and/or required.
• Must be open to schedule changes and demands, to facilitate customer needs.
• Must have and maintain own/reliable transportation and company-approved driving record.