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Quality and Performance Manager
4 months ago
Quality and Performance Manager | London | Office/Home Working | Full-time (37.Are you driven by a passion for education and quality improvement?
Do you want to make a real impact in the lives of learners, young people, and entrepreneurs?
Join Prevista as our Quality and Performance Manager and help us support individuals in achieving their maximum potential.
Prevista is dedicated to providing high-quality training and assessment across various apprenticeships and adult skills-funded programs. As the Quality and Performance Manager, you will play a crucial role in maintaining and enhancing the quality of our government-funded programs. Your primary responsibility will be to establish robust quality monitoring and management systems to ensure our programs consistently meet the high standards set by regulators such as Ofsted, ESFA, and awarding bodies. You will also drive quality improvement initiatives, ensuring that Prevista exceeds national success averages and provides outstanding learning experiences.
Proven track record in managing large-scale, complex projects within government ESF-funded programs
Relevant Internal Verifier/Internal Quality Assurer qualification (e.g., Experience in delivering internal training and performance management
Experience with Self-Assessment and Quality Improvement Plans
Strong IT proficiency and experience with education management information systems.
Excellent communication, planning, monitoring, and reporting skills.
Ensuring all delivery meets quality standards and audit compliance
Managing relationships with delivery partners, funders, and senior management
Develop and implement quality practices that meet business, government, and contractual requirements
Manage and enhance the quality framework to ensure excellent teaching, learning, and assessment standards across all contracts
Conduct quality assurance observations and provide actionable feedback for improvement
Coordinate monitoring visits to delivery centres and implement necessary improvements
Lead the Internal Quality Assurance (IQA) function to ensure compliance and maintain Direct Claims Status
Monitor and manage performance to meet Key Performance Indicators (KPIs)
Oversee contract mobilisation and ensure successful project establishment and delivery
Provide regular reports on quality and performance activities to the Head of Quality & Curriculum
Engage with external organisations and attend relevant network groups to promote quality improvement
Conduct impact review meetings to drive performance and ensure timely achievement
Maintain and update Quality Assurance and Assessment policies
Support the professional development of staff through continuous improvement initiatives
Ensure compliance with the company’s quality manual and procedures
Internal: Head of Quality Curriculum and Safeguarding, Quality & Curriculum Team, Centre Manager Tutors and IQAs, Head of Centre, Exams Team
Make independent decisions on operational matters relating to quality, performance, and compliance
23 days' holiday, plus bank holidays, increased to 25 years after 1 year in service, 28 after 5 years
Workplace Pension
Remote/Hybrid Working
Office closed between Christmas and New Year
Your data will be handled in line with GDPR
