Claims Handler

2 weeks ago


Leeds, United Kingdom Davies Full time

The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage. While not essential, experience of all 3 UK legal jurisdictions would be beneficial as would experience in other areas of claim’s handling.

The successful candidate will manage an allocated caseload, completing enquires in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients.

This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.

Duties and responsibilities:

  • Liaison with Insurers, Policyholders and Brokers.
  • Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
  • Obtaining all necessary evidence and relevant documentation.
  • Determining appropriate actions for the resolution of the case.
  • Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics.
  • Negotiating settlement where appropriate, within agreed authority limits.
  • Corresponding with all parties professionally to proactively progress the case to conclusion.
  • Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
  • Maintaining a proper reserve at all times by regular review.
  • Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company

Skills & Experience:

The role would suit an experienced Casualty/Liability claims handler seeking a fresh challenge or a less experienced handler who has experience handling EL/PL claims who is ambitious and can demonstrate an ability to develop the skills and knowledge needed.

Davies is dedicated to the professional development of all employees. If you’re looking to make the personal commitment to take your career to the next level, we can support you through your chosen qualification route. This is an ideal role for an ambitious candidate.

What we offer:

  • Exclusive Reward Platform : Enjoy exclusive discounts at over 800 retailers.
  • Generous Holiday Entitlement : Start with 25 days of holiday each year, with the potential to increase over time, plus the flexibility to buy up to an additional 5 days annually.
  • Professional Growth : Benefit from ongoing development opportunities, comprehensive training, and support for professional qualifications.

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