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Support Manager

1 month ago

Bromley Greater London, United Kingdom ersg Ltd Full time

Set up in 2008, ersg was one of the first recruiters in providing a workforce solution in energy. Recognised now as a market leader in this field we cover all staffing from design and development to construction, operations & maintenance. ersg works with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle.
We are currently on the lookout for a Business Support Team Leader for a 12-month maternity cover (with potential for longer term opportunities).
Ensuring all manuals, policies and procedures are updated
Daily management of the Business Support team (1-2 members)
• Create all employment contracts globally for new starters including part time and fixed term
• Updating and maintaining HR records on People HR globally – including updating all bank holidays, re-calculating holiday for the next year, new starers, promotions, leavers etc
• Managing and qualifying all the promotions globally.
• Processing leavers – including ensuring they have the correct letters (UK & Overseas) removing from PHR and updating the payroll sheet.
• Completing the risk assessments, sending out the letters, keeping track and then having the return to work meetings. Overseas global maternity cases.
• Running reports and management information from People HR via queries
• Supporting HR Director with general duties, research etc when needed
• Keeping track of all employee’s on a VISA via the VISA log and working with Legal to ensure all visa updates are completed in a timely manner
• Overseeing client meetings and relevant travel arrangements for employees
• Manage EAP, Corporate Eyecare and Cycle to work scheme
• Mange work experience applicants
Manage the full global sales appraisal process from start to finish with the support of the Business Support team
Facilities/Office Maintenance
• Management and execution of the Facilities Management Calender
• Management of ERSG external enquiries inbox
• Management of the UK cv formatting process
• Ensuring the smooth running of the UK office and ensuring all supplies are fully stocked over 2 floors
• Liaise with external cleaning company to ensure a high quality of cleaning on both floors.
• Organise PAT testing, 5 Year fixed Wire Testing, Fire Risk Assessment, fire extinguisher servicing, aircon servicing and repairs on both floors, emergency lighting, billi tap maintenance and following through actions.
Supporting the organisation of some company events/conferences, for example Christmas party and Summer social
Certs and Training
• Office and facilities management essential
•

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