Travel Coordinator

4 weeks ago


St Andrews Fife, United Kingdom Golf Traveller Full time

Golf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management
has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is
Our global client portfolio includes elite private clubs, leisure and golf tour
operators, agents and concierge providers, HNW individuals, private family offices and corporate
plans for further growth and are looking for people with the same ambition to help us achieve them.

As Guest Experience Coordinator , you assume responsibility for all communications from point of sale, guiding our travellers through to their date of travel and improving their journey at each moment along the way. Itinerary Enhancement : Collaborate with the Product and Sales teams to enhance travel experiences tailored to guest preferences, with a focus on luxury and attention to detail.
Quality Assurance : Supplier Engagement : Work closely with suppliers to ensure all itinerary elements meet our quality and exclusivity standards.
Feedback Analysis : Collect and analyse guest feedback to drive continuous improvement and innovation in our offerings.
Location : St Andrews, Scotland - plus travel for in person hosting services
Hours of work : 40 hours per week (9 a.m. - 6 p.m. as core hours but with flexible hours subject to business demands)

A very competitive salary, dependent on experience
~ Workplace pension scheme
~25 days paid holiday per annum plus 8 public holidays
~ Eligibility for company-wide bonus and incentive schemes
~ Monthly destination training with industry experts
~ A brand-new laptop
~ Career development planning
~ A passion for luxury travel is essential 
A comprehensive understanding of the golf industry and its language
Proficient in digital tools and CRM systems
A professional and engaging telephone manner
Willingness to travel when required
If you’re ready to help create extraordinary golf and travel experiences for our guests, we’d love to hear from you. We firmly believe that diversity drives innovation and strengthens our ability to serve our customers.



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