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Supervisor (Care Coordinator)

2 months ago


Kent, United Kingdom Hartwig Care Ltd Full time

Field Care Supervisor
Hartwig Care
Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week)
Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence—all within the familiar and cherished surroundings of their homes.
We are currently looking for a Field Care Supervisor who can work in our office located in 150 Eltham Hill, London, SE9 5EA.
 
Must have at least 1 year of working as a field care supervisor within a domiciliary care setting.
 
Employee Assistance Program - 24/7 counselling and online wellbeing resources.
~ Newsfeed and Recognition - A great place to boost company culture and celebrate great work.
~ 20 days of paid holiday , plus bank holidays.
~ Free DBS Check.
~ Ongoing training and development.

 
Conduct client risk assessments, care planning, and reviews.
Maintain accurate records, care plans, and financial transactions in compliance with GDPR.
Monitor and assess the performance of our care workers.
Ensure each service user receives appropriate care, emphasising continuity.
Provide support and supervision to new care workers.
Conduct service user reviews as needed and perform spot check visits to ensure quality care.
Cover short notice care absences when necessary.
Report comments, complaints, and compliments to the Branch Manager.
Maintain KPIs to ensure quality and compliance.
Support branches with on-call duties as per the rota
 
Ideal candidate qualities include:
It is a fast- paced environment, the successful Office Administrator will be interpersonally confident and a pro-active team player.
Competence in Microsoft Office products: Excel, Word, Microsoft Outlook
Respect and reflect Hatwig Care’s values at all times, which underpin Hartwig Care’s mission to ‘ provide care and support for our clients’ by:
# If you are an experienced Field Care Supervisor looking for a change or new role, hit the apply button for your application to be considered.


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