Service Coordinator
3 weeks ago
Join our Balfour Beatty Kilpatrick team as a Service and Repair Coordinator at Hinkley Point as part of the MEH Alliance with us and you can build something to be proud of here.
The first new nuclear power station to be built in the UK in over 20 years; Marking a significant milestone in the revitalisation of our nuclear power industry, Hinkley Point C will make a major contribution to the UKs move to reduce carbon emissions. As a Service and Repair Coordinator, you will have the following responsibilities,
Ensure timely scheduling of service appointments, minimising downtime.
Monitor and report on the timely completion of service and repair tasks.
Maintain accurate logs of stakeholder interactions and service-related communications.
Ensure an equitable distribution of workload among the service and repair teams.
Ensure accurate and complete documentation of service and repair activities, including work performed, parts used, and customer information and these documents remain stored for the duration of the works on the project.
Monitor and report on the effectiveness of technical support provided to technicians.
Generate reports on inventory levels (R&M team dedicated stores only), ensuring that parts and supplies are adequately stocked.
Provide reports on compliance with project and industry regulations and company safety procedures.
Generate reports on performance metrics such as response time, completion time.
Develop and implement plans for optimising service and repair coordination processes.
Evaluate the effectiveness of training programs for continuous improvement.
Provide reports on collaboration with other departments, ensuring seamless coordination of services.
A professional qualification with NVQ Level 2 or equivalent in plant maintenance or relevant experience.
Experience in service and maintenance coordination role
CCNSG Safety passport
Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.
Balfour Beatty Kilpatrick (BBK) is a market leading mechanical, electrical, plumbing (MEP)and mechanical, electricaland instrumentation (ME&I) solutions provider with over 100 years of engineering expertise.
We design, install and maintain the systems that make building infrastructure work. Emphasising environmentally efficient technologies, digital construction and offsite manufacturing, our experienced teams deliver high quality solutions across the following sectors: Aviation, Buildings, Civils, Defence, Energy and New Build Nuclear.
To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality.
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role
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