Service Designer

3 weeks ago

United Kingdom Stealth iT Recruitment Full time

What you'll do:

  • Maximise the value we deliver for our clients right from the inception to real life application of Service Design.
  • Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing.
  • Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking / user-centricity
  • Work on new ideas and work alongside solution team to design and develop innovative products and services
  • Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

  • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
  • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
  • Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

We'd love to meet someone with:

  • Proven experience working across a service design process, autonomously with minimal support
  • Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
  • Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar
  • Ability to visualise complex services in an easy-to-understand format for varying audiences
  • Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’
  • Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
  • Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
  • Ability to manage competing priorities in a tight timeframe with a proactive mindset
  • Strong stakeholder management skills, with the ability to balance competing views as part of the design process
  • Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users
  • SC (Security Check) Clearance or being eligible for this level of clearance

It would be ideal if you also have:

  • Experience working in sectors that operate in complex regulatory environments (e.g. healthcare or public sector) or performing a consulting function to private sector clients
  • Experience working with Government Digital Service (GDS) service standards, applying GDS design principles
  • Certification and/or qualifications in Service Design or Design Thinking
  • Experience in running training around Service Design or Design Thinking
  • Experience managing and leading high performing teams
  • Experience working with various tools such as Miro, Mural, Teams, PowerPoint

  • Design Services Designer

    3 weeks ago

    United Kingdom BT Group Full time

    Press Tab to Move to Skip to Content Link Function: Service Unit: Business With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses.  Thanks to our portfolio strategy, the...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £575/day Inside IR35 Service Designer Key Responsibilities: Design Leadership: Lead the design...

  • Service Designer

    4 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £550/day Inside IR35****NHS Experience is absolutely essential**** Service Designer Key...

  • Service Designer

    4 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector.Job Title: Senior Service Designer (Contract)Location: UK WideContract Duration: 5 Months.Rate: £550/day Inside IR35****NHS Experience is absolutely essential****Service Designer Key...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector.Job Title: Senior Service Designer (Contract)Location: UK WideContract Duration: 5 Months.Rate: £575/day Inside IR35Service Designer Key Responsibilities:Design Leadership: Lead the design strategy for...

  • Service Designer

    4 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £550/day Inside IR35****NHS Experience is absolutely essential**** Service Designer Key...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £575/day Inside IR35 Service Designer Key Responsibilities: Design Leadership: Lead the...

  • Service Designer

    4 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £550/day Inside IR35 ****NHS Experience is absolutely essential**** Service Designer Key...

  • Service Designer

    4 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector.Job Title: Senior Service Designer (Contract)Location: UK WideContract Duration: 5 Months.Rate: £550/day Inside IR35****NHS Experience is absolutely essential****Service Designer Key...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector.Job Title: Senior Service Designer (Contract)Location: UK WideContract Duration: 5 Months.Rate: £575/day Inside IR35Service Designer Key Responsibilities:Design Leadership: Lead the design strategy for...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector.Job Title: Senior Service Designer (Contract)Location: UK WideContract Duration: 5 Months.Rate: £575/day Inside IR35Service Designer Key Responsibilities:Design Leadership: Lead the design strategy for...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £575/day Inside IR35 Service Designer Key Responsibilities: Design Leadership: Lead the design...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £575/day Inside IR35 Service Designer Key Responsibilities: Design Leadership: Lead the...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector.Job Title: Senior Service Designer (Contract)Location: UK WideContract Duration: 5 Months.Rate: £575/day Inside IR35Service Designer Key Responsibilities:Design Leadership: Lead the design strategy for...

  • Service Designer

    2 weeks ago

    United Kingdom Brio Digital Full time

    Brio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £575/day Inside IR35 Service Designer Key Responsibilities: Design Leadership: Lead the...

  • Service Designer

    4 weeks ago

    United Kingdom Brio Digital Limited Full time

    Direct message the job poster from Brio Digital Lead Consultant - Let's Talk Data & AI!Helping Businesses Build The Best Data Teams. Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK...

  • Service Designer

    2 months ago

    United Kingdom Kerv Full time

    Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We’re the problem solvers, the magicians who transform complex...

  • Design Services Designer

    1 month ago

    United Kingdom in Bracknell Full time

    NES Fircroft are currently recruiting for an Control & Instrumentation Designer for our client, who are a global leader in the provision of technical engineering services, based in Billingham Teesside. This will be on an initial 6 Month contract. Conduct site surveys and record information. Produce and review design deliverables Conduct design and...

  • Service Designer

    4 weeks ago

    United Kingdom Careeraddict Full time

    5 days ago Be among the first 25 applicants The Opportunity You will be joining a vibrant team focused on delivering as a Service Designer that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape ground-breaking...

  • Service Designer

    3 weeks ago

    United Kingdom Stealth iT Recruitment Full time €70,000

    Job: Senior Service Designer Salary: Up to £70k + excellent bonus & benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote with occasional travel to client site if/when required They are looking for Senior Service Designers to work on exciting digital projects, across the UK, within the public sector. ...