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Liaison Officer

1 month ago


Bolton Greater Manchester, United Kingdom 18 Recruitment Limited Full time

18 Recruitment have an excellent opportunity for an experienced Resident Liaison Officer to join their clients team in Bolton on a permanent basis.
Work will be working on external works including windows and doors, external decorations (paintings, gutterings etc) and roofing.
The Resident Liaison Officer will be responsible for
* Visiting residents in their homes and advising them on when and what work is being carried out and how it effects them
* Act as the main point of contact and deal with any problems/queries that the resident may have
* Attending and chairing resident forum meetings to advise residents of works being carried out
* Support customers, responding to their requests
* Liaise with site and head office to resolve any resident issues.
* Collate data from residents
* Identify opportunities to improve processes where possible
* Comply with all legal obligations, including Health and Safety
* Pre-entry visits and company inductions
* Collect resident agreement/approval forms
The ideal candidate will have:
* Experience in a similar role
* The successful candidate will need an in date CSCS card
* A driving licence and access to thier own vehicle (the properties are all within a 4 mile radius of each other so there is minimal travelling involved)
* Be IT literate - experienced at using Microsoft Teams.
Working hours are Monday - Friday 8am - 5pm.
Immediate start available for the right candidate