Engineer Field Engineering

3 weeks ago

Nottingham, United Kingdom Auctoro Recruitment Full time

Service Engineer
We are working exclusively with a well-known, European leading organisation on the lookout for an experienced hands-on Service Engineer. The service engineers provide essential hands-on support on all company products. They deliver professional onsite repairs and fault finding for both domestic and commercial customers. Some customers are in the care sector, so patience and empathy is key to delivering outstanding customer service.
Experience in field-based equipment repair is hugely beneficial for this role, with a logical, problem-solving approach in your work and the ability to quickly grasp concepts and information.
Carry out service and repair on the full range of company products
* Process all appropriate paperwork to a high standard, completing job report and send back to the office for processing
* Maintaining your service equipment and stock on your van
* Escalate issues to the Senior Service Engineer for resolutions, when required
* Be flexible in duties and responsibilities and may be asked to perform other duties which reasonably correspond to the general character of the job and level of responsibility
* Maintain confidentiality of data and information that is sensitive to the Company, in line with Company policy and the Data Protection Act (1998) / General Data Protection Regulation (EU) 2016/679
* Maintain personal and professional development activities to meet the changing demands of the role/business
* Adhere to all Company’s policies
*

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