Staff Bar

2 weeks ago


Kensington Merseyside, United Kingdom Opera Holland Park Full time

Job Title: Bar Staff
Department/Team: Bar team
Reports to: Bar & Hospitality Manager
Contract type: Casual, fixed-term contract
Opera Holland Park Theatre, Holland Park, Ilchester Place, W8 6LU, London UK.
Probation period: 1 week for either party
30/10pm on each performance night. A certain degree of flexible working is expected as required.
Hourly wage: £13.15 per hour
Additional Benefits: continuous dedicated training in areas such as First Aid, Fire Marshalling, Dementia Friends and Mental Health First Aid
Contract duration: 16 May17 August 2024 with rotas normally to be sent one month in advance. Training day is pencilled for 16 May.
Our friendly and dynamic bar team are responsible for delivering exceptional customer service while serving a range of drinks and snacks to our audience before opera performances and during the busy interval.
Working in a fast-paced environment, the bar team ensure that guests have an enjoyable and seamless experience, assessing customers needs and preferences in order to make recommendations.
Preparing the bars for service
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Serving drinks at the bar or at patrons seats
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Keeping the bar clean and well-stocked
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Working as part of the customer experience team on site (including Duty Manager, Box Office team and Front of House team) to create a safe environment for staff and audiences at all times
The Bar Team will be based at the Opera Holland Park theatre, which is in the middle of Holland Park, and is mostly canopied. Bar Staff can expect to be exposed to the elements for the duration of the festival season.
The role will require a lot of standing and walking during each shift. The team will be expected to stock and re-stock the bars, do some lifting of boxes, ice, sort out stock deliveries etc.
Opera Holland Park will provide a uniform including a rainproof and windproof jacket for colder days. It will be the Bar Staffs individual responsibility to keep it clean, ironed and tidy. We will ask Bar Staff to wear their own dark trousers and sensible shoes. Each typical shift will include a 2030 minute break. You will need to provide your own drinks and food.
We are looking for bar staff who are welcoming, personable, confident and reliable. Successful applicants will be team players who will represent Opera Holland Park and its values throughout the summer season.
in a hospitality
Bar Team
Ability to be creative and resourceful in problem solving
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First Aid/Emergency First Aid, Fire Marshal Training
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Please c omplete the anonymous Equal Opportunities Monitoring Survey on our website, where you can also download the job application pack.
We also accept applications in video or audio format. If you would prefer to apply in this way, please email a link to your video or audio file to the email address provided.
We also accept applications in a video or audio format. If you would prefer to apply in this way, please email a link to your video or audio file to the address above. The more diverse our workforce, the stronger our community and the better able we are to achieve these aims.
We are particularly keen to receive applications from people who have experienced racism, disabled people and LGBT people, as these groups are currently under-represented at Opera Holland Park.We are taking positive action by guaranteeing a first round interview to any candidate who self-identifies as having one or more of these backgrounds and have experience in hospitality or bar settings. Accept applications in written, video, and audio format
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