Quality Engineer

Job Reference: CAR/SEQ/JULY25 Salary: Competitive, dependent on experience
Working Hours: Full-time
Contract type: Permanent
Location: Office based at our Carallon Offices in Gunnersbury, London, W4

Carallon is a product research and development company creating industry-leading award-winning products with a clear focus on quality and reliability. Based in London, we specialise in industrial hardware, software design, quality assurance and manufacturing for the entertainment industry, encompassing lighting control, LED video processing and motion control.

Working with us means working within a culture that values innovation, quality, supportiveness and flexibility.
Projects our team manufactures and develops for include:

the Pharos Architectural Control range of lighting control products, used in theme parks and architectural installations worldwide
the Martin Professional P3 LED Video Wall processors
the industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

As a Supplier Quality Engineer, you will play a pivotal role in improving supplier performance and ensuring quality standards are met across the Carallon supply chain. Based in London, you will act as a specialist in supplier quality and development of processes, supporting Carallon’s operations and manufacturing teams leading improvement initiatives. You will contribute to the continuous advancement of Carallon’s Supplier Quality Management System and play a critical part in driving long-term supply chain success.

This role includes occasional travel and offers a unique opportunity to collaborate across engineering, procurement, and manufacturing disciplines.

Drive, execute and coordinate supplier quality activities within the supply chain
Responsible to coordinate Supplier Quality Non-Conformities liaising with Suppliers, Manufacturing and Purchasing Departments
Work with suppliers to ensure effective Non-Conformities resolutions using Problem Solving Techniques including 8D reports, Root Cause Analysis (5Why), Containment and Corrective Actions
Contribute to create and maintain a Supplier Audit Programme including Suppliers’ System, Process and Product Audits (FAI) and Supplier Visits, working with the Business QA Manager, Purchasing Management and the Manufacturing Management
Assist with inspection process of new parts, engineering change and defective components, including physical inspections
Contribute to develop and manage Supplier KPIs and Scorecards to monitor Suppliers Performance, in conjunction with Business QA and Purchasing Management
Contribute to supplier quality data management and creation of supplier reporting for the SLT and for Quality Management Reviews
Build strong relationships with internal stakeholders and support suppliers to deliver high quality parts and to further develop Quality Management System’s processes
Participate in engineering change processes
Knowledge of product and process manufacturing, electronic and mechanical engineering and quality systems, assurance and controls requirements
At least 5 years of experience working in a regulated industry within a quality/manufacturing/engineering role
Demonstrated success in driving supplier quality improvements using best practice tools

Engineering/technical degree or equivalent
Well-developed IT skills, proficient in using MS Word, Excel, PowerPoint, Visio, SharePoint
Familiarity with quality documentation and systems
Ability to interpret mechanical drawings and GD&T, electronics schematics and technical requirements