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Reception and Support Services Assistant

4 months ago


United Kingdom Derivco Full time

At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry.
We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the USA, South Africa, UK, Spain, Malta, Sweden, and Australia.
A place where you will feel as if you have found your intellectual and creative home

The ideal candidate will be the face of Derivco (Marown Holdings Limited) for all visitors to the office, ensuring they are welcomed to the business, managed, and directed appropriately. To provide administrative support to the business, including managing telephone and email enquiries, all deliveries to the business and the efficient distribution and collection of all incoming/outgoing post. To provide assistance to the Support Services Team in the building and operational activities.

General Reception Duties:
Maintain a clean and tidy Reception area at all times
Assisting with Company Asset Register by updating records on receipt of deliveries
Contacting contractors as appropriate for repairs etc. in the absence of the Support Services Manager & Support Services Co-Ordinator
Any other ad-hoc administrative tasks.

Support Service Assistant duties:
Attend meetings and take minutes, assisting Support Services Manager
Assist Support Services Co-Ordinator in undertaking of DSE Assessments
Assist Support Services Co-Ordinator on local Health and Safety matters
Assist Support Services Co-Ordinator on Contract administration
Record/Review and inform Support Service Team on contract status for review
Monitor, triage and allocate incoming Service Desk tickets including daily reporting
Monitor stationery and kitchen supplies as well as office consumables, and ensure stock levels are maintained as per the need of the business
Issue local purchase orders and review supplier invoices to ensure that goods and services are properly processed and approved.
Ensure Office related tasks are conducted in line with ISO27001 standards.
Ensure health and safety for the office is always maintained and adheres to local health and safety legislation, including serving as First Aider and Fire Marshall for the office
Any other ad-hoc administrative tasks.
Assist the Branding team in the delivery of in-office and external company Events

Minimum of two years’ experience gained within a fast-paced office environment
Flexible, diligent, and dedicated
IT literate with good working knowledge of Microsoft Office
We have a culture of continuous learning and development
~ Pension contributions
~25 days annual leave plus all public holidays
~ Vitality Private Healthcare
~ Dental Plan
~ Discretionary bonuses