Associate Director

1 month ago


Thames Ditton Surrey, United Kingdom Havas Health & You Full time

Sciterion – Medical communications that enable positive change in clinical practice to benefit the lives of people living with health issues.
Our mission is to drive excellence in medical affairs including medical education and medical communications. We facilitate meaningful exchange between industry, healthcare professionals and patients.

Our diverse and passionate teams explore, innovate, and develop solutions together delivering credible and compelling medical content via engaging and immersive experiences. You will be responsible for leading the management of multiple and sometimes large and complex client service delivery projects. You will be involved in planning, strategy development, and creative input. You will also play a significant role in business development, seeking out new opportunities and areas for organic growth whilst also having involvement in developing proposals and being the lead on new business pitches. Your role will be one beyond client delivery and include a wider engagement in the business unit and company.

Possessing a strong depth of experience and expertise, you will provide clients with senior-level counsel, be the senior point of contact for clients, act as a strategic partner to help them anticipate challenges, and provide timely and value-added solutions by utilising all aspects of the agency’s competencies.

Lead and support client or project-related meetings and encourage colleagues to work collaboratively in progressing work. Empower the client services team to lead project-related work
Establish and reinforce relationships with key client stakeholders, primarily marketing, medical, and procurement teams
Lead client or project-related meetings and motivate colleagues to work collaboratively in progressing work
Lead the successful delivery of projects through the effective management of resources within your team, to help ensure all demands on the accounts are serviced effectively and profitably
Lead and motivate account teams to fulfil their potential, ensure accounts are managed with a clear structure of roles/responsibilities, and support them to take ownership and responsibility for projects
Make recommendations to the senior team on project resourcing and staffing requirements; Proactively sell agency services that are innovative, visible, and profitable, as well as create and develop opportunities for growing business within existing accounts
Be aware of the wider industry, client competitor strategies, and market environment, and use this knowledge to direct the account teams’ work in consultation with clients
Partner with other Havas Health & You network providers accordingly, to help secure larger business wins
Direct and support the account team to develop, reconcile, and negotiate project budgets and guide colleagues in doing the same
Have an in-depth understanding of the financial status of accounts at all times including overall responsibility for internal reporting using the sales sheet
Manage upwards where applicable, participate in and sometimes lead management discussions.
Accept responsibility and accountability for the outputs and performance of your team

Strong medical communications experience with a focus on supporting medical affairs and medical education projects for pharmaceutical companies



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