*Operations Manager

SHIFTS YOU ARE APPLYING FOR: 38.To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets.
People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
To be a successful Operations Manager you will:
Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed
Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for
Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently
Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team
Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
Ensure training, development and recruitment needs are addressed to a high standard
You have an exceptional commercial and operational understanding, with the know how to create a fantastic shopping experience for our instore and online customers
Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward
Experienced in leading and coaching a high performing team and effectively dealing with people issues
Have a flexible approach to working hours and be willing to work reasonable additional hours, some public holidays and Sundays in line with the needs of the business
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment.
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world 10% off most partner brands & up to 15% off Branded Beauty
~ Sharesave Scheme
~60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
~ Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
~ Access to fantastic discounts at our Staff Shops
~ Access a digital GP and other free health and wellbeing services
~ Life assurance
~ You can register for a discounted health plan for you and your family
~ Financial Wellbeing - Save, track and enhance your financial wellbeing
~ Apprenticeship - Earn, learn and gain a qualification (England stores only)
~ Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
~ Support Networks - Access to Network Groups to empower and celebrate each other
~ Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).