Information Ninja

Tadaweb is a technology company founded and based in Luxembourg with offices in UK, France, Canada and USA. Founded 11 years ago, Tadaweb's mission is to make the world safer by empowering the human mind with the right information at the right time. Tadaweb offers a SaaS platform that makes OSINT investigations more effective and efficient and that follows ethical principles, only relying on publicly available information and actively supporting the implementation of customer policies. Tadaweb is known within the industry for its "nothing is impossible" attitude and family-first culture, as well as its emphasis on trust, ethics, and transparency.

Scope of work:

• You will build and lead relationships with our users and key customer stakeholders.
• You will deliver training sessions on our platform and mentor our customers to deliver value in open-source data collection and analysis.
• You will be problem solving daily and helping customers with use cases that push what is technically possible.
• You act as the voice of the customer internally to communicate feedback and requests to a cross-functional product team, bridging the gap between the users that you help daily and developer colleagues.
• You will research, explore, and help implement new technologies to help our customers.

Your profile:

• Experience with collection of publicly available information, production of open source intelligence, internet investigations, or thorough online research.
• Experience with managing customer expectations and building relationships in demanding operational environments.
• Comfortable preparing and delivering training workshops and customer briefs.
• Excited by technology and how it can be a catalyst for change.
• Interest in both international current affairs and information technology advancements.
• An ethical, legal and transparent approach to data collection.
• Ability to obtain a security clearance for this role.

You get bonus points if you have any of the following:

• Exposure to social network analysis, and knowledge of clear, deep and dark web investigation.
• Experience in analysis: all source, business intelligence, geopolitical risk, or as a research consultant, security risk manager, or in law enforcement investigator.
• Experience working within a SaaS, cyber, digital consultancy environments.
• Ability to explain complex and time-sensitive issues to customers in a simple manner.
• Experience with data analytics, or data and network analysis.
• Exposure to software development methodologies.

Our offer:

• The opportunity to join a rapidly growing tech company, with strong product-market fit and an aggressive roadmap
• The chance to join a human-focused company that genuinely cares about its employees and core values.
• A focus on performance of the team, not hours at the desk.
• A social calendar including family parties, games nights, annual offsites, Christmas events and more, with an inclusive approach for both younger professionals and parents.
• Our relaxed office space in London is close to Angel station and with great facilities for the team

This role will be based in the Tadaweb London office with initial training requiring some travel to our Luxembourg HQ, to meet colleagues and further training, and then ongoing regular travel inside the UK to see customers.

Tadaweb is an equal opportunities employer and we strive to have a team with diverse perspectives, experiences and backgrounds. Tadaweb is a supporter of the Armed Forces Covenant and we actively support Service leavers transitioning from the Public to Private Sector.

Our culture:

Our company culture is driven by the core values of family first, nothing is impossible and work hard, play harder. There’s a healthy and positive culture to care about employee wellbeing by creating a great workplace, which shows up in the investments we make in our offices and social perks. Our leaders aspire to the philosophies of extreme ownership, and servant leadership.

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