Technical SME
3 weeks ago
Job Title: Technical SME (Outbound Dialer Upgrade)
Location: London (Hybrid: 3 days onsite)
Employment Type: Permanent/Fixed-Term
Job Description:
Project Description:
The objective of the project is to keep the data on premise at client but host the Outbound Dialer function on cloud.
Outcome:
Upgrading Outbound Dialer- Manage the collections and agents daily call scheduling and performance monitoring HK, HASE, UK, MX( >1.1m per month).
Skills:
- Experience on Alvaria CX products.
- Knowledge on Cloud Contact Center infrastructure.
- IT Ops. support Knowledge on contact center in Banking industry.
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Technical SME
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Technical SME
3 weeks ago
London Area, United Kingdom Tech Mahindra Full timeWe are looking for a Technical SME for our dynamic team based in UK.Role: Technical SMEType: Full Time & PermanentMode: Hybrid (2 Days work from Office)Location: London/SheffieldScope:Current Nuance VoiceID system is End of Support (EOS). The support is extended as part of negotiations for MSA renewal.Outcome: Renewal of Nuance VoiceID system to latest...
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London Area, United Kingdom Tech Mahindra Full timeWe are looking for a Technical SME for our dynamic team based in UK.Role: Technical SMEType: Full Time & PermanentMode: Hybrid (2 Days work from Office)Location: London/SheffieldScope:Current Nuance VoiceID system is End of Support (EOS). The support is extended as part of negotiations for MSA renewal.Outcome: Renewal of Nuance VoiceID system to latest...
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London Area, United Kingdom Stack Digital Full timeJob Title: Technical SME (Outbound Dialer Upgrade)Location: London (Hybrid: 3 days onsite)Employment Type: Permanent/Fixed-TermJob Description:Project Description:The objective of the project is to keep the data on premise at client but host the Outbound Dialer function on cloud.Outcome:Upgrading Outbound Dialer- Manage the collections and agents daily call...
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London Area, United Kingdom Stack Digital Full timeJob Title: Technical SME (Outbound Dialer Upgrade)Location: London (Hybrid: 3 days onsite)Employment Type: Permanent/Fixed-TermJob Description:Project Description:The objective of the project is to keep the data on premise at client but host the Outbound Dialer function on cloud.Outcome:Upgrading Outbound Dialer- Manage the collections and agents daily call...
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