Junior Insurance Manager

First Choice Homes Oldham (FCHO) have a fantastic opportunity for an Insurance Manager to join our team and take the lead on protecting our organisations, assets and people through effective insurance management. This is full time (37 hours per week) Hybrid role where you’ll split your time between home and our friendly and collaborative office in the centre of Oldham.

In this role, you’ll be responsible for managing insurance provision across FCHO’s asset base valued at over £2billion. You’ll oversee all aspects of claims management, risk reporting, and compliance with regulatory and best practice standards. Delivering an effective insurance service that meets business needs and adapts to changes in our operating environment.
Working with teams across the business to manage insurance risk and minimise losses across property, fleet, personal injury and cyber insurance.
Building and maintain strong relationships with our insurance brokers and advisors.
Leading on the procurement and management of suitable insurance contracts, including annual renewals and tenders.
Developing robust systems to record, analyse and report insurance activity, identifying trends to support risk management and loss reduction.
Providing expert advice to colleagues on insurance arrangements and claim progress.
Promoting a proactive, customer-focused insurance service that supports the organisation’s wider goals and values.

You’ll bring technical insurance expertise along with a passion for delivering excellent service and value for money. A professional qualification in a relevant field (e.g. insurance) or equivalent experience.
Detailed knowledge of the insurance market, ideally within the social housing or public sector.
Experience procuring and managing insurance contracts and relationships with brokers or insurers.
Strong analytical and data interpretation skills, with the ability to identify trends and improve processes.
Proficiency in Microsoft Office, particularly Word, Excel and database systems.
Commercial acumen and a focus on achieving value for money.
A genuine passion for delivering great customer service and protecting the organisation’s assets and people.

First Choice Homes Oldham (FCHO) is a housing association providing safe, affordable, and high-quality homes across Oldham and the surrounding areas. We own and manage over 11,500 properties and have the highest regulatory (G1/V1) Governance rating. Every day, we’re proud to make a real difference in our communities.
We care deeply about our customers, our colleagues, and our communities and we’re committed to delivering services we can be proud of while improving the lives of people across Oldham.
We need great people to work with us - it’s an exciting time to join as we work towards out big ambitions, supporting the growth and prosperity of our local region.

We offer a fantastic range of benefits designed to support your wellbeing, work-life balance and career development:
~ A 37-hour working week with hybrid working options
~30 days’ annual leave and 8 bank holidays (pro-rated for part-time colleagues)
~ Option to purchase additional annual leave
~ Defined contribution pension scheme with up to 10% employer contribution and salary exchange option
~ Healthcare cash plan covering dental, optical, and physiotherapy treatments
~ Private health insurance
~ Employee Assistance Programme (EAP) offering 24-hour confidential support
~ Doctorline – 24/7 worldwide GP access for you and your family
~ Access to our colleague benefits platform, offering discounts on major retailers and wellbeing tools
~ Discounted gym membership
~ Enhanced maternity, paternity, adoption and sick pay
~ Long Service awards


If you meet the criteria for the role and have the expertise and drive to lead on insurance and risk management at FCHO, we’d love to hear from. We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.