Premium Retail Manager
1 day ago
WHO WE ARE LOOKING FOR We’re looking for a Premium Retail Manager to lead the charge in delivering unforgettable experiences at one of the world’s most iconic stadiums—Etihad Stadium, home of Manchester City FC. This role is all about elevating Premium Retail and entry-level Hospitality spaces—from matchdays to concerts and tours. You’ll be the driving force behind smooth operations, exceptional service, and a team that thrives under your leadership. If you’re passionate about creating standout guest experiences and love the buzz of live events, this is your stage. A FLAVOUR OF THE DAY TO DAY Lead Premium Matchday Operations - Take ownership of multiple Premium GA and Hospitality spaces—run team briefings, oversee supervisors and casual staff, and ensure everything runs like clockwork. Deliver Exceptional Experiences - Set the gold standard for service. Coach and inspire your team so every guest leaves with a story worth sharing. Support Non-Matchday Events - From major concerts to stadium tours, you’ll keep operations seamless and standards high. Mobilise New Premium Areas - Be at the forefront of venue expansion—plan, implement, and fine-tune processes for new spaces. Collaborate Across Teams - Work hand-in-hand with logistics, staffing, health & safety, and senior leadership to make every event a success. Champion Compliance & Best Practice - Ensure food safety, health & safety, and operational excellence across all Premium spaces. Manage Stock & Sustainability - Keep inventory tight, reduce waste, and support efficiency initiatives. Recruit, Train & Develop Talent - Build and nurture a strong team pipeline for Premium Retail operations. SKILLS AND QUALIFICATIONS Proven leadership experience in F&B, hospitality, catering, QSR, or similar service environments. Skilled in managing large, diverse teams in fast-paced, high-pressure settings. A strong track record of delivering exceptional customer service. Knowledge of food safety, health & safety legislation, and operational best practice. Excellent organisational skills with the ability to juggle multiple priorities. Strong admin and tech skills—Excel, EPOS systems, and reporting tools. Application Deadline: 17th December 2025 What you'll win? Be part of a world-class sports and entertainment group Work in a Premium Retail and Hospitality environment at an iconic venue Play a key role in exciting venue developments and expansions Access career development opportunities across City Football Group Enjoy staff perks, training, and a competitive salary BE YOU. WITH US. We’re committed to creating an inclusive environment where everyone feels welcome, respected, and empowered to thrive. Wherever you come from, and wherever you're going — we’d love to hear from you. If you require any additional support or adjustments during the application process, please contact us at talent@eastlandsvsl.com — we’re here to help. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
-
Premium Store Manager
3 days ago
Manchester, United Kingdom Premium retailer Full timeAn exciting opportunity has arisen for a Retail Manager to join a premium fashion retailer in an iconic location in Manchester. This company is going from strength to strength and this a truly unique opportunity for someone who is passionate about premium products and excellent customer service.The role will be fully accountable for your team to drive store...
-
Premium Retail Manager
5 days ago
Manchester, United Kingdom Eastlands Venue Services Limited Full timeWHO WE ARE LOOKING FOR We’re looking for a Premium Retail Manager to lead the charge in delivering unforgettable experiences at one of the world’s most iconic stadiums—Etihad Stadium, home of Manchester City FC. This role is all about elevating Premium Retail and entry-level Hospitality spaces—from matchdays to concerts and tours. You’ll be the...
-
Premium Retail Manager
5 days ago
Manchester, United Kingdom Eastlands Venue Services Limited Full timeDirect message the job poster from Eastlands Venue Services Limited WHO WE ARE LOOKING FOR We’re looking for a Premium Retail Manager to lead the charge in delivering unforgettable experiences at one of the world’s most iconic stadiums—Etihad Stadium, home of Manchester City FC. This role is all about elevating Premium Retail and entry‑level...
-
Premium Retail Manager
5 days ago
Manchester, United Kingdom Eastlands Venue Services Limited Full timeWHO WE ARE LOOKING FORWe’re looking for a Premium Retail Manager to lead the charge in delivering unforgettable experiences at one of the world’s most iconic stadiums—Etihad Stadium, home of Manchester City FC.This role is all about elevating Premium Retail and entry-level Hospitality spaces—from matchdays to concerts and tours. You’ll be the...
-
Premium Retail Manager
1 week ago
Manchester, United Kingdom Eastlands Venue Services Limited Full timeWHO WE ARE LOOKING FORWe're looking for a Premium Retail Manager to lead the charge in delivering unforgettable experiences at one of the world's most iconic stadiums—Etihad Stadium, home of Manchester City FC.This role is all about elevating Premium Retail and entry-level Hospitality spaces—from matchdays to concerts and tours. You'll be the driving...
-
Premium Retail Manager
3 days ago
Manchester, United Kingdom Eastlands Venue Services Limited Full timeWHO WE ARE LOOKING FOR We’re looking for a Premium Retail Manager to lead the charge in delivering unforgettable experiences at one of the world’s most iconic stadiums—Etihad Stadium, home of Manchester City FC. This role is all about elevating Premium Retail and entry-level Hospitality spaces—from matchdays to concerts and tours. You’ll be the...
-
Premium Fashion Store Manager: Lead
3 days ago
Manchester, United Kingdom Premium retailer Full timeA distinguished fashion retail company in Manchester is seeking a Retail Manager who will be responsible for driving sales and maintaining top-tier customer service standards. The ideal candidate has experience in premium retail, excels in team leadership, and is passionate about developing people. This role offers a salary of up to £50,000, along with...
-
Merchandiser - Premium Retail Sector
2 weeks ago
Manchester, United Kingdom Tate Full time**Merchandiser - Premium Retail Sector** **Immediate Start and Interviews** **Completive Salary based on experience** **This will be a fully remote role with travel to Manchester and across UK/Europe** Our client is a Premium Retail Business, now seeking an experienced Merchandiser. The Merchandiser serves as a direct link between the retail store and...
-
Lead Premium Stadium Retail
5 days ago
Manchester, United Kingdom Eastlands Venue Services Limited Full timeA renowned venue services company in Manchester is seeking a Premium Retail Manager to elevate the hospitality experience at the iconic Etihad Stadium. You will oversee premium operations for matchdays and events, ensuring outstanding guest experiences and operational excellence. The ideal candidate has proven leadership skills in fast-paced environments,...
-
Manchester, United Kingdom Hackett London (Retail) Full timeA leading fashion retail brand in Manchester seeks a passionate Sales Consultant. This role focuses on creating memorable customer experiences, achieving sales targets, and maintaining shop operations. The ideal candidate is a strong team player with excellent communication skills and relevant experience in premium customer service. Join a diverse and...
